New account create in whm it can display message already setup

gurmeetgogi

Registered
Jul 6, 2010
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i just purchase dedicated server with cpanel
when i create new account
it will show this message

Account Creation Status: failed (Sorry, that domain is already setup (remove it from httpd.conf))
Sorry, that domain is already setup (remove it from httpd.conf)

but i dont have create the same account, but its brand new account account

this web site is already running on another server

how i can resolve this problem
 

aapkapratik

Member
Oct 26, 2009
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It seems that when you are trying to add the account the entry with the same name is already registered in /user/local/apache/conf/httpd.conf configuration file for service http.

You will have to open the same file from shell with root access with your favorite editor
( vi/pico/nano )

# vi user/local/apache/conf/httpd.conf

search for the entry for the domain you wanted to add but can't
if you find it there remove it.

Or else simply run the following script from it will remove all the entry for the doamin from the server if already present on the server

# /scripts/killacct username --force

Note. username here is the cPanel yousername which you get at the time of creating a new account
 

gurmeetgogi

Registered
Jul 6, 2010
3
0
51
what is my hostname

i just configure the whm
there is mentioned hostname

but the server will provide me only ip address .
when i write ip adress there is message this is wrong hostname .
th

and what is my nameserver
they is mention 4 nameserver
what i can write there
what i can write there
they are giving me only my ip like 204.20.87.21 this is only example
 

Infopro

Well-Known Member
May 20, 2003
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cPanel Access Level
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Twitter
Sounds to me like you're looking at this area right now:
WHM > Server Configuration >> Basic cPanel/WHM Setup

Go here first instead:
WHM > Networking Setup >> Change Hostname

What does it say at top? If nothing, scroll to bottom and add one. What you need to do this is the main server domain setup with this server and any name you like.

Depending on what version of cPanel you're on (I think) you should see a list of Ten Randomly Generated Hostnames listed here on the Change Hostname page for examples.

Back on this page and your other question about nameservers:
WHM > Server Configuration >> Basic cPanel/WHM Setup

Once that hostname is setup properly, you might use it for your nameservers. You'll need two here.
Something like:
ns1.yourdomain.com
ns2.yourdomain.com


There is no need to fill all four slots with nameservers unless you need to.
 

gurmeetgogi

Registered
Jul 6, 2010
3
0
51
Nameserver ?

Hi,
thanks for your reply. I'm facing difficulty in understanding and deciding nameservers. Can you please help me in understanding what is nameservers, how it helps and what should be the nameservers with reference to host name and domain name.

Appreciate your response.

Regards
Gurmeet