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New Account Creation DNS and Edit Zone feature not working

Discussion in 'Bind / DNS / Nameserver Issues' started by Tina, Oct 8, 2008.

  1. Tina

    Tina Well-Known Member

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    Hi,

    I have been unable to use WHM to correctly set up accounts that have remote dns and remote mail.

    My current config:

    WHM 11.20.0 cPanel 11.22.3-C23899
    CENTOS Enterprise 4.5 i686 on xen - WHM X v3.1.0

    The problem

    I am hosting several sites that are web only. No dns and no mail.

    Today I went to create one of these accounts -- this is actually the 3rd time I've tried because I wanted to be sure that I was clicking the right buttons -- during the account creation process I check the box that says to use the current nameservers and not set them up locally.

    This is what happens.
    The account is created.
    The domain is placed in localdomains
    DNS Zone is created with the SOA set to the remote dns - this is ok
    DNS CNAME records point locally including mail
    The checkbox for the server to accept email locally is checked
    If I uncheck the box to accept mail locally, I do get the confirmation page which states that mail will NOT be accepted locally however, the domain is not moved to remote domains and when you open the zone again to review it, the box is checked again.

    Does anyone know how to fix this? Is it broken or am I missing something?
    Do I have to manually move the domain out of localdomains and into remotedomains every time I create an acct like this?

    This is the acct creation report:

    Thank you for your input. I really appreciate all the help here on this forum.

    Sincerely,
    Tina
     
  2. Tina

    Tina Well-Known Member

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    Sorry to be bumping this but if anyone has any idea? It's getting urgent with a new account I'm trying to work on.
     
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