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new account creation email failed

Discussion in 'E-mail Discussions' started by ccccanada, May 26, 2003.

  1. ccccanada

    ccccanada Well-Known Member

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    Hello!

    When my resellers create new accounts on the server they do not receive the New Account Info Email.
    This used to be working fine but stopped working a few WHM updates ago.

    I receive an Email from Mail Delivery System stating the following:
    ------------------------------
    This message was created automatically by mail delivery software (Exim).

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    reseller@theirdomain.biz
    unknown local-part "reseller" in domain "theirdomain.biz"
    -------------------------------
    The email address is set up correctly and I can send email to it no problem.

    Does anyone have a fix for this??

    Thanks

    cPanel.net Support Ticket Number:
     
  2. mikelegg

    mikelegg Well-Known Member

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    #2 mikelegg, Nov 30, 2005
    Last edited: Dec 10, 2005
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