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new account notification

Discussion in 'General Discussion' started by TaneNZ, Mar 31, 2008.

  1. TaneNZ

    TaneNZ Active Member

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    Hi guys, my server stopped sending through notifications when new accounts are created. I've tried a upcp , etc, to no avail. Any ideas where I can check into next?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Common things to check:
    - Exim Mail Queue (ensure it isn't stuck there for some reason)
    - Your contact settings in WHM -> Server Configuration -> Basic cPanel/WHM Setup. Sometimes people mis-type an address inadvertently when editing it.
     
  3. TaneNZ

    TaneNZ Active Member

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    thanks David, no go though, everything /was/ working fine and then the notifications just .. stopped. I still receive cpbackup ones, but not when an account is created or terminated

    any other suggestions would be really helpful
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I know you probably already checked this, but it's worth mentioning: WHM -> Server Contacts -> Contact Manager, check your settings for Account Creation and Account Removal notifications.
     
  5. TaneNZ

    TaneNZ Active Member

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    David, you're the man. :)

    For some reason , account creation/termination had their priorities defaulted to low, and nobody was assigned to receive those. Fixed it up now. Thanks again man!!
     
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