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New accounts and nameservers

Discussion in 'Bind / DNS / Nameserver Issues' started by Gareth-AWD, Aug 20, 2011.

  1. Gareth-AWD

    Gareth-AWD Well-Known Member

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    One thing that really annoys me when creating a new account on Cpanel. If a customer hasn't changed their nameservers yet and you set up a domain, the DNS records automatically populate with their nameservers.

    This happens despite un-checking the "Use the nameservers specified at the Domain's Registrar
    (ignore locally specified nameservers)".

    Then we get a customer phoning up and saying some people see their new site but one customer sees their old site (weeks after the new one has launched).

    If I then go in and update the nameservers in the DNS entry it's all fine then.

    Firstly, this must be a bug as it doesn't do it correctly. And secondly why do some smaller providers have the issue with checking our nameservers for the ns records where's as most people don't.
     
  2. Gareth-AWD

    Gareth-AWD Well-Known Member

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    Anyone got any ideas on this?
     
  3. Gareth-AWD

    Gareth-AWD Well-Known Member

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    This has got to be a bug but nobody has answered :(
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I think you may be on to something here. I've just created an account and found similar results. Next stop for you should be here: http://go.cpanel.net/bugs
     
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