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New accounts not showing up

Discussion in 'General Discussion' started by JHC, Sep 22, 2006.

  1. JHC

    JHC Member

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    My problem: I created a new account on WHM but it does not show up on my account list. In fact I have created it twice and it still doesn't show up... although the username and files seem to all be there when I check through Virtuozzo.

    Then I saw this error on the nightly emails:

    [userdomains] domain conflict: /var/cpanel/users/user2 contains a MAIN domain already owned by user1 at /scripts/updateuserdomains line 191, <F> line 3.

    This problem comes because the user1 account used to have the domain user2 is going to use assigned to it at another host before I did the transfer... how can I delete/fix that problem? User1 is no longer using that domain.

    Thanks,
    Jose
     
  2. manokiss

    manokiss Well-Known Member

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    edit the user file and remove the domain from the old user at /var/cpanel/users/
     
  3. JHC

    JHC Member

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    Thank you.
    I did exactly what you said and deleted a bunch of stuff from those 'users' file that came over from the old hosts...

    I tried to recreate the account for user2 and WHM gives me this output:

    Sorry, a DNS entry for user2.com already exists, please delete it first (from all servers in the dns cluster)

    Account Creation Complete!!!


    How do I do that?


    Thanks again for your help.
     
  4. jayh38

    jayh38 Well-Known Member

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    In WHM > DNS Fucntions > Delete a DNS zone.
     
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