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New Backup Broken?

Discussion in 'Data Protection' started by Joe Goldman, Mar 19, 2014.

  1. Joe Goldman

    Joe Goldman Member

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    Hi All,

    I'm trying to use the new backup system in 11.42, with an SFTP remote destination that has been verified.

    When kicking off a backup - it never backs up the accounts.

    If I have set 'System dir backups' to enabled, logs look like this:

    Code:
    root@host# cat /usr/local/cpanel/logs/cpbackup/1395275239.log
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: /var/cpanel/dnsadmin/sock: socket ignored
    /bin/gtar: Removing leading `/' from hard link targets
    /bin/gtar: /var/cpanel: file changed as we read it
    [backup] Failed to perform full backup of /var/cpanel/ to /backup/2014-03-20/system/dirs/_var_cpanel.tar.gz
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from hard link targets
    [backup] System backups will not be uploaded to any remote destinations
    Notification => <hidden> via EMAIL [level => 1]
    Notification => <hidden> via PAGER [level => 1]
    
    Looking in the /backup/2014-03-20 dir there is some system tar.gz files in there but not all of them, and it does not do the accounts.

    If i set to no System Directories, so it just does the accounts, then the logs only show (straight away) the Notification => lines at the bottom of the above log.

    Are these known problems? Or should the backup be working?

    Thanks.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The following message is normal when using a remote destination:

    Information on how to enable system backups for remote destinations is available here:

    How to configure system backups to a remote destination

    As for the accounts, please browse to "WHM Home » Backup » Backup User Selection" and make sure backups are enabled for each user.

    Thank you.
     
  3. Joe Goldman

    Joe Goldman Member

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    Thanks for that! Makes sense now didnt realise accounts werent enabled by default for new backup seems to be working better now :)

    Thanks,
    Joe
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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