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New Backup feauture 11.38 does not run automatic

Discussion in 'Data Protection' started by Agics, May 16, 2013.

  1. Agics

    Agics Member

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    Hi all,

    I have enabled the new backup feature, enabled it for all accounts and disabled the legacy backup for all accounts and then made a test run from the command line (run /usr/local/cpanel/bin/backup).
    All went well and all my accounts where updated.
    A few days later I noticed no new backups where added. So I checked the cron. I can not find any entry related to the new backup feature.
    Running the legacy backup (/scripts/cpbackup), which has a cron it completes successfully without any backups created (as they are disabled for all accounts). The new backup feature is not triggered.
    Running /usr/local/cpanel/bin/backup again from the commandline will create another backup so the script is doing fine.
    I could add manually an entry to the cron to /usr/local/cpanel/bin/backup but I was wondering if I am missing something.
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    A cron entry should have been added when upgrading to 11.38. Which is your full version number?
     
  3. Agics

    Agics Member

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    Thank you for your reply. The full version number is 11.38.0 (build 7)
     
  4. rscrobinmx99

    rscrobinmx99 Member

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    Check that your cron jobs are running and installed properly.

    That was my issue.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You should see the following cron job when using the "crontab -l" command:

    Code:
    0 2 * * * /usr/local/cpanel/bin/backup
    Also, you may want to restart the "crond" service in the event it has failed. EX:

    Code:
    service crond restart
    Thank you.
     
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