New Backup feauture 11.38 does not run automatic

[Agics]

Hi all,

I have enabled the new backup feature, enabled it for all accounts and disabled the legacy backup for all accounts and then made a test run from the command line (run /usr/local/cpanel/bin/backup).
All went well and all my accounts where updated.
A few days later I noticed no new backups where added. So I checked the cron. I can not find any entry related to the new backup feature.
Running the legacy backup (/scripts/cpbackup), which has a cron it completes successfully without any backups created (as they are disabled for all accounts). The new backup feature is not triggered.
Running /usr/local/cpanel/bin/backup again from the commandline will create another backup so the script is doing fine.
I could add manually an entry to the cron to /usr/local/cpanel/bin/backup but I was wondering if I am missing something.

 

[cPanelKenneth]

A cron entry should have been added when upgrading to 11.38. Which is your full version number?

 

[Agics]

Thank you for your reply. The full version number is 11.38.0 (build 7)

 

[rscrobinmx99]

Check that your cron jobs are running and installed properly.

That was my issue.

 

[cPanelMichael]

Hello

You should see the following cron job when using the "crontab -l" command:

0 2 * * * /usr/local/cpanel/bin/backup

Also, you may want to restart the "crond" service in the event it has failed. EX:

service crond restart

Thank you.