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New backup system, backup to FTP ... ¿Backup System Files?

Discussion in 'Data Protection' started by shenzy, Oct 21, 2013.

  1. shenzy

    shenzy Well-Known Member

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    Hello,
    I'm using the new system backups (WHM 11.38.2), the destination is FTP and the option "Retain backups in the default backup directory" is checked.
    In the backup directoy i found all OK (acounts backup and system files backups), but in the FTP I see only acounts backups and no "System Files Backups".
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The backup of system files to remote destinations must be enabled manually at this time. Instructions on this can be found at:

    System Backups

    Feel free to vote and add your input to the feature request that allows system backups to be enabled through WHM:

    System File Backups through WHM

    Thank you.
     
  3. DragonDF

    DragonDF Well-Known Member

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    Hi @cPanelMichael

    I could not see this option in my WHM's account.
    So, this means it can only be used by ROOT / ADMIN members?

    Or is there a way a reseller account can create backups and send for another place as described in the Backup configuration's page?

    Backup Configuration

    Thank you!
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    It's not possible to modify that value as a reseller. You will need to contact your web hosting provider to complete that for you. Are you sure you do not have root access and are simply logging in with a reseller username? The "Backup Configuration" option in Web Host Manager is only available to someone with root privileges.

    Thank you.
     
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