New backup system, backup to FTP ... ¿Backup System Files?

[shenzy]

Hello,
I'm using the new system backups (WHM 11.38.2), the destination is FTP and the option "Retain backups in the default backup directory" is checked.
In the backup directoy i found all OK (acounts backup and system files backups), but in the FTP I see only acounts backups and no "System Files Backups".

 

[cPanelMichael]

Hello

The backup of system files to remote destinations must be enabled manually at this time. Instructions on this can be found at:

System Backups

Feel free to vote and add your input to the feature request that allows system backups to be enabled through WHM:

System File Backups through WHM

Thank you.

 

[DragonDF]

Hi @cPanelMichael

I could not see this option in my WHM's account.
So, this means it can only be used by ROOT / ADMIN members?

Or is there a way a reseller account can create backups and send for another place as described in the Backup configuration's page?

Backup Configuration

Thank you!

 

[cPanelMichael]

It's not possible to modify that value as a reseller. You will need to contact your web hosting provider to complete that for you. Are you sure you do not have root access and are simply logging in with a reseller username? The "Backup Configuration" option in Web Host Manager is only available to someone with root privileges.

Thank you.