New backup system - Incremental backups and retention?

Sovjohn

Member
Jun 29, 2003
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Piraeus, Attica, Greece
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Root Administrator
Hey there,

I have a few questions about the 11.38 release which I just first saw recently when it was moved to RELEASE.

Now:

1) According to the documentation, and correct me if I am wrong, incremental backups cannot be used with multiple retention? Documentation states, quite explicitly:

"The only restoration available will be the last backup. You cannot restore the account to a time before your last backup."

...Why? We prefer incremental backups since there are several accounts in place with considerable sizes (10's of GB's in certain cases), however attempting to renew their entire contents, if they include say 10 GB worth of images, is a bit pointless. And would make daily backup impossible, with the script running for many more hours than it should.

Have I understood something wrong with this? Would it not make sense to actually...

Begin new backup process
If there's a retention policy (retain X copies of daily backups), copy to /retention/ folder. Copy, don't move.
Then, update incremental backup folder.
All done, see you tomorrow!

2) Furthermore, I feel something crucial has been omitted from the "Select Backup Users" screen. A "select all" tick box. Does CPanel really believe than in a server with hundreds of accounts people ought to make hundreds of clicks? I'm only asking about this since I did not find a way to select multiple accounts and multi-toggle "ON" or "OFF" at will.

Thanks in advance for the help and opinions about that!
 

cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Hello :)

1. Multiple retention dates for incremental backups are currently not available. You are welcome to open a feature request for this at:

Open a Feature Request

2. Yes, an internal case was previously opened to address this issue and provide an option to enable/disable all users. For reference, the case number is 70329. This feature is scheduled for inclusion with cPanel version 11.38.1.

Thank you.
 

Sovjohn

Member
Jun 29, 2003
13
0
151
Piraeus, Attica, Greece
cPanel Access Level
Root Administrator
Thanks for the clarification. This is, well, a step backwards from the legacy backup system, since despite using incremental backups, if a user requested the "weekly" or "monthly" copy to be restored, we always could do it upon request.

I will open a feature request, however I would expect CPanel to understand that even if someone wants to use incremental backups, it is still vital to be able to restore...from a copy other than the latest one, in case, say, the latest one was created 10' ago, and "the problem" originates from 20' ago! You get the point here.

Still, I appreciate the heads-up.