new cpanel user's can't create mysql dbs via site software

[adamb90]

hey folks...

strange issue here, when i create a new cpanel user, brand new never used before, and that user goes in to site software and creates a blog say wordpress, the database doesn't get created for some reason....

i'm a bit of a n00b to cpanel, but i have some existing users that have been working fine, and no longer either. Can anyone point me in the direction of a log to look at or if you've had this issue before a solution?

-adam

 

[robb3369]

The user needs to create a database, then a database user, then assign DB user to DB...
MySQL Databases

Here is video tutorial too:
Create new database & database user in cPanel

 

[dalem]

The user needs to create a database, then a database user, then assign DB user to DB

no the user does not
op is using auto install script

are you using cpanel's built in autoinstaller or a 3rd party

 

[cPanelKenneth]

hey folks...

strange issue here, when i create a new cpanel user, brand new never used before, and that user goes in to site software and creates a blog say wordpress, the database doesn't get created for some reason....

i'm a bit of a n00b to cpanel, but i have some existing users that have been working fine, and no longer either. Can anyone point me in the direction of a log to look at or if you've had this issue before a solution?

-adam

Is there anything logged to /usr/local/cpanel/logs/error_log?