new cpanel user's can't create mysql dbs via site software

adamb90

Registered
Feb 22, 2014
1
0
1
cPanel Access Level
Website Owner
hey folks...

strange issue here, when i create a new cpanel user, brand new never used before, and that user goes in to site software and creates a blog say wordpress, the database doesn't get created for some reason....

i'm a bit of a n00b to cpanel, but i have some existing users that have been working fine, and no longer either. Can anyone point me in the direction of a log to look at or if you've had this issue before a solution?

-adam
 

dalem

Well-Known Member
PartnerNOC
Oct 24, 2003
2,977
152
368
SLC
cPanel Access Level
DataCenter Provider
The user needs to create a database, then a database user, then assign DB user to DB
no the user does not
op is using auto install script

are you using cpanel's built in autoinstaller or a 3rd party
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
76
308
cPanel Access Level
Root Administrator
hey folks...

strange issue here, when i create a new cpanel user, brand new never used before, and that user goes in to site software and creates a blog say wordpress, the database doesn't get created for some reason....

i'm a bit of a n00b to cpanel, but i have some existing users that have been working fine, and no longer either. Can anyone point me in the direction of a log to look at or if you've had this issue before a solution?

-adam
Is there anything logged to /usr/local/cpanel/logs/error_log?