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New feature I think would be great.. What do you guys think?

Discussion in 'General Discussion' started by chris8lunch, Oct 7, 2006.

  1. chris8lunch

    chris8lunch Well-Known Member

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    I think it would be great to be able to edit suspended pages for each user, like before suspending, you can have the option of user a custom suspend page just for that user.

    I need this feature just so I can say the reason why the account is down, mostly its because of DDoS and I would like to say "This account is under DDoS and will be back up soon!".
     
  2. HostingZero.com

    HostingZero.com Active Member

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    I think that would be a good idea too.
     
  3. SageBrian

    SageBrian Well-Known Member

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    Oh, could i see this abused. :)

    "This site suspended because the owner is a cheap bum that doesn't pay their bills. "

    "This site suspended for suspected kitty-porn."

    Of course, we could do this 'special' message now, if we wanted to waste the time editing a few files.

    I think a simple generic message serves all purposes:
    This site is temporarily down/suspended. Please contact Server Admin for more info.

    Thinking more, if would be nice to have a flexible message.
    An idea might be to have a couple of Suspended Page options. Like packages.
    When suspending, we can decide what message page we want to redirect to.

    Then you can easily choose "polite", "ddos", "server load", "rude - deadbeat"
     
  4. jayh38

    jayh38 Well-Known Member

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    I think thats a great idea especially if you want to lose that client for airing his dirty laundry to the public and potential future clients as well. Wether the client is a deadbeat may be due to circumstances beyond his control and may be no ones business. I for one would not suspend someone that way only to find out they had a tragic family emergency and had to be out of town for weeks.

    The general public does not need to know that information either. Suspend the account after the due date and worry about real issues instead of micro-management.
     
  5. chris8lunch

    chris8lunch Well-Known Member

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    I wasn't going to put bad messages, like I said I mainly want it for DDoS attacks where I can put that up..

    Anyway, it would be a nice feature for alot of people and you wouldn't HAVE to use it.

    Alot of people will get the impression that seeing a suspended page means the site will be gone, and I hate that, so I want to be able to leave a message of why if needed.
     
  6. richy

    richy Well-Known Member

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    I'd quite like it myself. Messages I'd have are:

    "Site Suspended. Could the account holder please contact us directly via .... for resolution"
    "This site has been suspended for participating in a 419 phishing scam..."
    "This account has been cancelled at the request of the account holder"
    "This site is unavailable due to emergency maintenance. If you are the account holder please contact us directly via ... for resolution" (for DDoS etc)
     
  7. PWSowner

    PWSowner Well-Known Member

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    There are times when we need to leave a message of some kind. What I have done a few times is zip up the current site, add my own suspended page as an index and 404 page so any page request would show it, and change the account password. It would be easier if we could just customize the suspended page per account.
     
  8. webignition

    webignition Well-Known Member

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    One way to do this is to have a bare-bones reseller account for every account and then make each user's real account owned by their reseller account.

    It's a bit messy, but works for me.
     
  9. jayh38

    jayh38 Well-Known Member

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    My earlier post was just my thoughts as per the topic of this thread. But I really want to ask if you want visitors to know that you are under a ddos attack? Im not sure if i want to advertise that or maybe just say "Hi everyone, we are being flooded, by the way, if you want quality hosting......" Nah.. its not something I would advertise.
     
  10. jayh38

    jayh38 Well-Known Member

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    well, how about something else along that line which is just as simple and virtually no mess...

    In the home directory, create a directory for each message you want to have available.

    /home/lame
    /home/overage
    /home/IjustHateHim

    ANyway, make the public_html directory inside of each of those and of course your index.html with the appropriate message you want to display.

    When you get a client you need to suspend, simply rename his home directory to
    /home/SUSPENDEDuser and simply rename the appropriate directory above to the user name you just suspended.

    Thats fairly simple and easy to do by only renaming two directories.
    Maybe write a script with the two variables to rename appropriately if someone got that lazy, lol...
     
  11. chris8lunch

    chris8lunch Well-Known Member

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    Well hopefully cPanel read these forums (which I'm sure they do since they arn't really busy) and adds this feature so no one will have to go through all of that.

    Plus if someone was under a DDoS attack, changing the password wouldn't be good enough as I have to have the account disabled to stop the attack on that account.
     
  12. dgbaker

    dgbaker Well-Known Member
    PartnerNOC

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    If you want cPanel staff to see it and consider it, then you need to create an enhancement request through http://bugzilla.cpanel.net
     
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