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New Hosting Acct - domainname ends up in remotedomains file? No email delivery

Discussion in 'E-mail Discussions' started by slim, Jun 19, 2008.

  1. slim

    slim Well-Known Member

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    Since updating to WHM 11.23.0 cPanel 11.23.1-R24909 CENTOS Enterprise 4.6 i686 on standard - WHM X v3.1.0

    New hosting accounts have not been recieving email.. After investigation it would seem as thou new hosting accounts have there domain names in the remotedomains file - Causing all email delivery to fail.

    Has anyone else noticed this?!

    Thanks
     
  2. merlinpa1969

    merlinpa1969 Well-Known Member

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    Yes we have noticed this for a few weeks,
    its a real pain,
     
  3. slim

    slim Well-Known Member

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    This needs to be fixed! It means every new account cant recieve email..

    Has anyone noticed if its fixed in 11.23.3 ?

    Help!
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Based off the very limited information provided here, it is difficult to determine if what you are experiencing is intended functionality (domains hosting mail on another server should be in /etc/remotedomains) or a malfunction.

    I recommend letting our technical analysts take a look at your server so we can address this issue with you: http://tickets.cpanel.net/cpanel
     
  5. slim

    slim Well-Known Member

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    Its very simple - I create a BRAND NEW hosting account and for some stupid reason the domain ends up in the remotedomains file after the account creation is complete - for no reason whatsoever.

    I have had our admin update to 11.23.3 and he thinks its solved the issue.

    Somthing must have been wrong with the way 11.23.0 was creating new accounts - it certainly shouldnt have been putting the domain name in the remotedomains list!
     
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