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New messages not recognized by OE

Discussion in 'General Discussion' started by casey, Dec 24, 2003.

  1. casey

    casey Well-Known Member

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    I have a customer who is complaining that he can see new messages via webmail but no messages are found when he tries to download with Outlook. Any ideas? I am going to delete and recreate the account, but it would be nice to know why it happened. He is storing a copy of all e-mails on the server, if that makes a difference...
     
  2. DCM

    DCM Member

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    Just had a client tell me the same thing, its only happening with his default main address. Other created email addresses are download to OE fine but his main one logs in and doesnt download anything, even though there are a bunch of messages which he can view vua webmail.

    DC
     
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