New Server. Can't Assign Dedicated IP To new account. BUG?

[CrewXp]

Hey, I just got a new server with CentOs 5.0, and cpanel 11 installed.

I just tried adding my first account, but when I select dedicated ip address, the only ip address that comes down from the list is "Auto Assign". I can't actually choose an ip address to assign.

I'm pretty sure the ip addresses are configured, as when I type in all of my assigned ip's, it pulls up apache to my server.

And when I go to show ip address usage, I get this:

Ip Usage
Ip Address Http Usage Ftp Usage Mail Usage
72.233.30.10 10.40.223.72.static.reverse.ltdomains.com
72.233.30.11
72.233.30.12
72.233.30.13
72.233.30.14

"IP Address changed for security"


Thanks.

 

[CrewXp]

any idea on this? I'ld like to install my first account with a dedicated ip right away so I can start restoring my backup files.


Thanks.

 

[cPanelKenneth]

For verification, which version/build of cPanel are you using?

 

[CrewXp]

WHM 11.2.0 cPanel 11.8.0-R16295

 

[cPanelKenneth]

Are you logged in as Root, or a reseller?

 

[CrewXp]

I havn't created any accounts yet. I'm loggin in as root

 

[cPanelKenneth]

OK. This process reads the values from /etc/ipaddrpool Do the contents of that file look correct? It should resemble this:

10.10.10.9
10.10.10.8
10.10.10.7
10.10.10.6
10.10.10.5
10.10.10.4
10.10.10.3
10.10.10.25
10.10.10.24
10.10.10.23
10.10.10.22
10.10.10.21
10.10.10.20
10.10.10.2
10.10.10.19
10.10.10.18
10.10.10.17
10.10.10.16
10.10.10.15
10.10.10.14
10.10.10.13
10.10.10.12
10.10.10.11
10.10.10.10

Notice that it's one IP Address per line. The function WHM >> IP Functions >> Rebuild the IP Address Pool will regenerate that file.

 

[CrewXp]

thanks. it worked by rebuilding the pool.

 

[cPanelKenneth]

I'm glad.

you are welcome.