New SSL Cert not working on 2096, 2087 or 2083


May 14, 2013
cPanel Access Level
Root Administrator
We just purchased and installed a new Trustwave certificate. If I go to the domain at it works fine, and I can see that the new certificate works and everything is hunky-peachy. If I go to the ports for whm, webmail or cpanel, however, it just gives me the evil red screen of insecurity, and says that only have a self-signed certificate.

One post said that you should make sure that you have /usr/local/cpanel/var/run/stunnel. We do. It's there.

Another post said to check to restart cpanel. Did that. No joy. In fact, I rebooted the whole server. Still no joy.

Trustwave said that I need to bind the certificate to the other ports but that I'd have to find out how from the cpanel documentation. I've read through the documentation and can't find any mention of binding the certificate to any other ports.


Staff member
Apr 11, 2011
Hello :)

Yes, that is correct. You have to install the certificate for the services via:

"WHM Home >> Service Configuration >> Manage Service SSL Certificates"

This is documented at:

Manage Service SSL Certificates

Thank you.