New subdomain and user "sorry!" error

[elis albaghi]

hi
me is create a New subdomain and account show page"sory"
Please help me
thank you
best regards

cpanel support please helpp me

 

[SysSachin]

Hello,
Please explain your issue in more details. Also provide me full error massage so that I can check and assist you.

 

[elis albaghi]

Hello,
Please explain your issue in more details. Also provide me full error massage so that I can check and assist you.

Dear SysSachin
me is create a New subdomain or account to WHM
the page loaging is show page"sory"
SORRY!
If you are the owner of this website, please contact your hosting provider:
It is possible you have reached this page because:
Picture is upload

 

[Infopro]

You'll need to make sure the domain is properly setup first. Check your domain (not sub) here for issues: intodns.com

 

[elis albaghi]

You'll need to make sure the domain is properly setup first. Check your domain (not sub) here for issues: intodns.com

thank you infopro
not problem is dns or domain....
problem all domain...or domain new host new subdomain

 

[Infopro]

I'm not sure I fully understand your reply, but I did check the domain from your screenshot as mentioned above and there are some issues with it. Until you rectify those issues with nameservers, I wouldn't expect a new sub domain on that domain, to work properly.

If all of your domains are having issues, making sure your nameservers are properly configured should probably be job #1 right now.

 

[elis albaghi]

I'm not sure I fully understand your reply, but I did check the domain from your screenshot as mentioned above and there are some issues with it. Until you rectify those issues with nameservers, I wouldn't expect a new sub domain on that domain, to work properly.

If all of your domains are having issues, making sure your nameservers are properly configured should probably be job #1 right now.

Dear mr!!!!!!!
me create a New account to WHM and show page "sory" domain!!!!
text Error
SORRY!
If you are the owner of this website, please contact your hosting provider:
It is possible you have reached this page because:

 

[cPanelMichael]

Hello,

Check to ensure the IP address assigned to the account is the same IP address the subdomain name or domain name resolve to from your computer. Also, are you using any third-party services such as CloudFlare?

Thank you.

 

[elis albaghi]

Hello,

Check to ensure the IP address assigned to the account is the same IP address the subdomain name or domain name resolve to from your computer. Also, are you using any third-party services such as CloudFlare?

Thank you.

thank you for answer
ip is fixed not problem.and not use CloudFlare.
me is runing "service httpd restart"problem fixed.but create a New account to WHM other domain or new subdomain problem is show.

 

[cPanelMichael]

me is runing "service httpd restart"problem fixed.but create a New account to WHM other domain or new subdomain problem is show.

Hello,

Can you reproduce the issue with multiple web browsers, or have you ruled out any issues with the browser and DNS cache on your computer? Here's a document on clearing your DNS cache:

How To Clear Your DNS Cache - cPanel Knowledge Base - cPanel Documentation

Thank you.

 

[elis albaghi]

Hello,

Can you reproduce the issue with multiple web browsers, or have you ruled out any issues with the browser and DNS cache on your computer? Here's a document on clearing your DNS cache:

How To Clear Your DNS Cache - cPanel Knowledge Base - cPanel Documentation

Thank you.

thank you
I do not have a problem with the DNS cache.
The problem is for all people.
run commnd"service httpd restart"
fix problem all people.
thank you
best regards

 

[Infopro]

Please don't bump threads on weekends. Your nameservers are not setup correctly. You're going to need to speak with your Hosting Provider about that. They're using Cloudflare on their nameservers for their own website. Only they can sort out the details for you on this issue.