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new subdomain not available in file manager?

Discussion in 'General Discussion' started by marjwyatt, May 1, 2018.

  1. marjwyatt

    marjwyatt Member

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    I have a VPS with A2 Hosting. I added a subdomain to an account and it is not showing up in the file manager on that account's cpanel.

    Pinging to the new subdomain works. I can navigate to the new subdomain using my browser. The DNS Zone template for that account lists the new subdomain. I resynchronized anyway to no avail.

    Is there an additional command I need to run to make this thing show up in the cPanel file manager?
     
  2. marjwyatt

    marjwyatt Member

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    Disregard. I figured it out.
     
  3. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @marjwyatt, glad to hear you figured out the issue - can you let us know what it was?
     
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  4. marjwyatt

    marjwyatt Member

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    Actually, it was me not being observant when I created the subdomain. It was there but not in the public_html folder. So, I removed and recreated it with a home directory of public_html/subdomain_name

    As usual, I was making it too hard. :)
     
  5. cPanelLauren

    cPanelLauren Forums Analyst
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    Thank you for letting us know! I do the same all the time, no worries :)
     
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