walterdevos

Member
Apr 30, 2011
15
2
53
Lately, when I add a subdomain, the newly created subdomain throws me an error page : /cgi-sys/defaultwebpage.cgi , telling me

"SORRY! If you are the owner of this website, please contact your hosting provider: [email protected] (edit) It is possible you have reached this page because: The IP address has changed. There has been a server misconfiguration.
... ETC

I have
  • tried putting an index.php in the subfolder.
  • looked at the DNS zone: the A-Record is created ok.
  • restarted apache, to no avail
  • looked at the messages, apache error_log, suexec_log but did not see anything related
  • removed the subdomain, re-created it
  • added redirection, did not work..
Any ideas why this is happening?

Thank you
 

John

Active Member
Jan 1, 2014
25
2
3
cPanel Access Level
Root Administrator
Could you please try clearing the browser cache or try from a proxy website and check if you are getting the same page..
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello,

Do you see an entry for the subdomain in /usr/local/apache/conf/httpd.conf after creating the subdomain?

Than kyou.