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New to cPanel and having problems

Discussion in 'General Discussion' started by kotr, Apr 7, 2004.

  1. kotr

    kotr Member

    Apr 7, 2004
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    I am fairly new to cPanel and though everything seems really simple and straightforward, things seem to be much more involved than expected.

    Here's my problem. I asked my web provider to change my main account name. Around that same time (coincidentally) my IP was changed as well. So now when I login into my cPanel some of the statisitics are wrong. For example, it said I wasn't using a Mysql database, when i was. It also said I had 0 addon domains, but I have one!

    So I asked my web provider and they fixed the mysql problem and they said to just add on the addon domain. But i dont need to because the addon domain, in my opinion, is there(somewhere) because i can access the site on the web.

    So my general account information is inaccurate and I want to make it accurate but how can adding on a domain make it accurate if the addon domain is already working? Is this clear?

    Am I missing something? Can someone please help me with this?

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