New user cannot log in to Cpanel

S

Seleleo

Registered
Jan 29, 2020
1
0
0
South Africa
cPanel Access Level
Root Administrator
Hey there,

I need to access Cpanel to load WordPress for a new site for my client. The client has sent me an invitation three times to access the Cpanel and each time I set a password then try to log in I get "the Login is Invalid" message.

I've tried on three different ip addresses.

Invitation
Capture.PNG

Confirmation
Capture1.PNG

Login is invalid
Capture2.PNG

Any thoughts?

Thanks in advance
 
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