New User New Account Domain configuration help required

Apr 18, 2011

I am a new user to c-panel and WHM. I have purchased a space from one hoster and i have a reseller account unlimited space and bandwidth. I have registered my domain with other service provider. My domain service provider has given me 5 email pack with domain.

Now i want to have my website on reseller space account. and with website i want to run my email system also on that c-panel account.

Please can any one help me how should i process with as i m talking to webhoster and domain service provider but both people are not able to get my work done.

Uptill now what i have done is.. In from my primary WHM account i have created one user with my domain name for which i want to run website and which is hosted on other domain service provider. While creating user process i entered were like domain :, username, password, retype password, package not required as i have not created any package only, then setting themes default and Local default, In DNS i have kept two name servers which were showing and have not selected option "Use name servers specified at Domain's registrar...... ", Mail Routing setting selected "Local Mail exchanger" and then create.

now i have a new account with my domain for which i want to run website. But still i m not able to open website and even ips are showing ip address on domain registrar and not of my hosting space.

Please guide me what changes i have to do in my domain registrar side and hosting side. do i have to change name serves at domain registrar with ip?

Request guide lines


Well-Known Member
Jan 22, 2011
cPanel Access Level
Root Administrator

You need to update name server's of the domain at the registrar end also. If you post the domain name it will be easy to find whether dns is correct or not!