New user plan

[vibol]

I create package with disk space 10000mb and bandwidth 100000mb but when i log as this account i see space still NA/oo (unlimited). and bandwidth too is alot not 100000mb
Anyone experience with this ?
thz

 

[cPanelMichael]

Hello

Did you assign the package to the account? If so, check to make sure your disk space quotas are functioning properly. You can run the following command to see if the quota is output correctly for an account:

quota username

You can also try repairing quota issues with the following command:

/scripts/fixquotas

Thank you.

 

[vibol]

Hello again i get this
[email protected] [/]# quota reseller
[email protected] [/]#
[email protected] [/]# /scripts/fixquotas
Installing Default Quota Databases......Done
Quota Mode: Linux
journaled quota support: not available with vzaquota (disabled)
checking out /backup
checking out /backup
Quotas have been enabled, however they may not be up to date as quotacheck has been skipped.
Resetting quota for admin to unlimited M
No filesystems with quota detected.
Resetting quota for reseller to unlimited M
No filesystems with quota detected.
Reading package reseller_Free
Resetting quota for u7094699 to 100000 M
No filesystems with quota detected.
Resetting quota for u8883686 to 100000 M
No filesystems with quota detected.
[email protected] [/]#

 

[cPanelMichael]

Is this a VPS? If so, do you have access to the VPS hardware node? If you do have access to the VPS hardware node, please make sure second level quotas are enabled:

Enabling Quotas on a Virtuozzo® VPS

Otherwise, please report this issue to your VPS hosting provider.

Thank you.