The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

New user plan

Discussion in 'General Discussion' started by vibol, Feb 14, 2014.

  1. vibol

    vibol Active Member

    Joined:
    Jan 21, 2014
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I create package with disk space 10000mb and bandwidth 100000mb but when i log as this account i see space still NA/oo (unlimited). and bandwidth too is alot not 100000mb
    Anyone experience with this ?
    thz
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,762
    Likes Received:
    662
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Did you assign the package to the account? If so, check to make sure your disk space quotas are functioning properly. You can run the following command to see if the quota is output correctly for an account:

    Code:
    quota username
    You can also try repairing quota issues with the following command:

    Code:
    /scripts/fixquotas
    Thank you.
     
  3. vibol

    vibol Active Member

    Joined:
    Jan 21, 2014
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello again i get this
    root@server [/]# quota reseller
    root@server [/]#
    root@server [/]# /scripts/fixquotas
    Installing Default Quota Databases......Done
    Quota Mode: Linux
    journaled quota support: not available with vzaquota (disabled)
    checking out /backup
    checking out /backup
    Quotas have been enabled, however they may not be up to date as quotacheck has been skipped.
    Resetting quota for admin to unlimited M
    No filesystems with quota detected.
    Resetting quota for reseller to unlimited M
    No filesystems with quota detected.
    Reading package reseller_Free
    Resetting quota for u7094699 to 100000 M
    No filesystems with quota detected.
    Resetting quota for u8883686 to 100000 M
    No filesystems with quota detected.
    root@server [/]#
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,762
    Likes Received:
    662
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Is this a VPS? If so, do you have access to the VPS hardware node? If you do have access to the VPS hardware node, please make sure second level quotas are enabled:

    Enabling Quotas on a Virtuozzo® VPS

    Otherwise, please report this issue to your VPS hosting provider.

    Thank you.
     
Loading...

Share This Page