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Discussion in 'General Discussion' started by etrina, May 7, 2005.

  1. etrina

    etrina Registered

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    Hi! Sorry if this is posted anywhere else....I did a search and didn't really find anything related to my topic. If there is already a post, feel free to chastise me and throw me in the right direction.

    I'm a first time user of Cpanel and WHM and I was directed by my host (Surpass Hosting) to create a package (so I did) and then create an account.
    Well I didn't realise until AFTER creating said accout, that it wasn't supposed to have a daseh ( - ) in it. I just used the one that was automatically created after I typed in my domain (moon-dust.org)
    Now, when I try to delete the account with the dash its not listed in my accounts. Also, I cant create another account WITHOUT a dash for the same domain. I receive the following error:

    Sorry that domain is already set up (remove it from httpd.conf?) *little red flashing exclamation thingy*
    Account creation complete

    Is there any way to reset it or something? Or am I doing something wrong perhaps??

    Let me know if you need any more information.
     
  2. fwwebs

    fwwebs Well-Known Member

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    Unfortunately, you cannot fix this without root access, so you'll need to go to your host with the problem.
     
  3. dalem

    dalem Well-Known Member
    PartnerNOC

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    your web host should not be sending you here for support :confused:
     
  4. PortugalNetwork

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    Here is where your host comes for support.

    Just like me :)
     
  5. etrina

    etrina Registered

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    Oops!!! Sorry, I didn't realise!!! d'oh!
    Thank you though!
     
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