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newbie :D problem with private key ssl

Discussion in 'General Discussion' started by killmepls, Jun 18, 2014.

  1. killmepls

    killmepls Member

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    Hello everyone I have a problem when I go on:
    **** :Install and Manage SSL for your site (HTTPS)
    Manage SSL sites.
    What should I put in the private key? if I put the key autogenerated me error
    example:
    -----BEGIN RSA PRIVATE KEY-----
    jjfhsdjfhdskfhsdkfhsdkhfskjdfhskjdfhjskdhfsdkjfhsfm ecc.
     
    #1 killmepls, Jun 18, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you let us know the specific error message you received when entering the key that you generated through cPanel?

    Thank you.
     
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    #2 cPanelMichael, Jun 19, 2014
  3. killmepls

    killmepls Member

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    when i write in private key this:
    -----BEGIN CERTIFICATE-----
    gfdgfdgfdgfdgfdgdfjgijsfoijsfiojsdofijsdiofjsdoijfoiwjrioewjriojewiojweijrweijroiwejroiwejriowejroiwjeroijweiorjweiojriwoejriowejroiwejriowejroiewjiorjweiojroiwejriowejrioewjriowjrijweiorjwe
    -----END CERTIFICATE-----
    the error is: The key is invalid

    - - - Updated - - -

    i take the private key in : SSL/TLS Manager: View Private Key
    i try Encoded Private Key and Decoded Private Key but the error is same : The key is invalid
     
    #3 killmepls, Jun 19, 2014
  4. killmepls

    killmepls Member

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    now new error: The key does not match the certificate.
     
    #4 killmepls, Jun 19, 2014
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Please try generating a new CSR/Key, and then trying again. Are you using a self-signed certificate or did you purchase one from a SSL provider?

    Thank you.
     
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    #5 cPanelMichael, Jun 19, 2014
  6. killmepls

    killmepls Member

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    i purchase

    - - - Updated - - -

    to name.com
     
    #6 killmepls, Jun 19, 2014
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Do you have root access to this server? If not, could you report this issue to your hosting provider so they can take a closer look?

    Thank you.
     
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    #7 cPanelMichael, Jun 19, 2014
  8. killmepls

    killmepls Member

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    ok now work tnx :)
     
    #8 killmepls, Jun 19, 2014
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