newbie :D problem with private key ssl

killmepls

Member
Jun 18, 2014
5
0
1
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Website Owner
Hello everyone I have a problem when I go on:
**** :Install and Manage SSL for your site (HTTPS)
Manage SSL sites.
What should I put in the private key? if I put the key autogenerated me error
example:
-----BEGIN RSA PRIVATE KEY-----
jjfhsdjfhdskfhsdkfhsdkhfskjdfhskjdfhjskdhfsdkjfhsfm ecc.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Could you let us know the specific error message you received when entering the key that you generated through cPanel?

Thank you.
 

killmepls

Member
Jun 18, 2014
5
0
1
cPanel Access Level
Website Owner
Hello :)

Could you let us know the specific error message you received when entering the key that you generated through cPanel?

Thank you.
when i write in private key this:
-----BEGIN CERTIFICATE-----
gfdgfdgfdgfdgfdgdfjgijsfoijsfiojsdofijsdiofjsdoijfoiwjrioewjriojewiojweijrweijroiwejroiwejriowejroiwjeroijweiorjweiojriwoejriowejroiwejriowejroiewjiorjweiojroiwejriowejrioewjriowjrijweiorjwe
-----END CERTIFICATE-----
the error is: The key is invalid

- - - Updated - - -

i take the private key in : SSL/TLS Manager: View Private Key
i try Encoded Private Key and Decoded Private Key but the error is same : The key is invalid
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Please try generating a new CSR/Key, and then trying again. Are you using a self-signed certificate or did you purchase one from a SSL provider?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Do you have root access to this server? If not, could you report this issue to your hosting provider so they can take a closer look?

Thank you.