Newbie: dedicated server configuration of whm and cpanel as mail server

linuxmafia

Registered
Aug 25, 2020
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Gaborone
cPanel Access Level
Root Administrator
hi bought dedicated server online with cpanel and whm. i am a new bie as i moved from shared hosting to make my own server.
i did what i knew to make this server as my mail server. but its not working and its messed up please help guys.
 

linuxmafia

Registered
Aug 25, 2020
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0
1
Gaborone
cPanel Access Level
Root Administrator
Thank you so much anoop for contacting me.
Let me tell you why i am having issues. i had shared hostgator account before. hence all i was doing for my companies was buying domain from local registrar in my country. put nameservers on the registrar access account for my purchased domains. which was NS for hostgator nameservers. then create domain and mail accounts and was everything ok.

May b because WHM was set already and since its shared account i didnt had access.

but issue was blacklisting by sm other cpanel guys using our ip. so they said urchase dedicated server and so i did at contabo. but to my surprise its different complications. DNs, smtp banner and all that is new to me.

so i tried what i could as instructed by contabo support.

now if i send email to any gmail.they dont recieve. and to some people it does not goes. alos when some peple send me they get no errors and i dont receive
 

linuxmafia

Registered
Aug 25, 2020
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Gaborone
cPanel Access Level
Root Administrator
to start with do mxtool .box smtp test for workliflysolutions.com

and tell me if thats the cause of problems as i researched and i found sm sections about smtp_banner ptr and all that
 

andrew.n

Well-Known Member
Jun 9, 2020
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cPanel Access Level
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Maybe if you share the exact issue you are having along with some error messages then we can advise :) There are also skilled cPanel certified system administrator at System Administration Services if you would like to hire a professional to manage the server for you.
 

linuxmafia

Registered
Aug 25, 2020
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1
Gaborone
cPanel Access Level
Root Administrator
ok first off.
when we prepare whm it has all the domains right? and its zone editor. it has spf and dkim and all.

does it mean when we create cpanel account so that i can create domains emails and website , i need to make sure its same settings as WHM cause my zone editor of cpanel has only 3 records and no mail or ww or spf or dkim?

My second issue is track delivery in my cpanel gives many errorstrack delivery errors.jpg

let me send u screenshot.

Regards
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
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There are a number of errors for what appears to be different reasons. You've got sender verification enabled but it's not able to complete. Mail is also being rejected due to an issue, usually indicating an issue with your DKIM, SPF or PTR record.

Is any mail able to be sent?