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Newbie question:forwarding email while keeping a copy?

Discussion in 'E-mail Discussion' started by bpollina, May 10, 2007.

  1. bpollina

    bpollina Registered

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    Hi!

    Just got a new hosting account on kiosk.ws and I don't think tech support is undertanding what I want to do.

    I have email account something1@somewhere.com and I want to send a COPY of ALL emails received on something1@somewhere.com to something2@somewhere.com. If I do a FORWARD,then the mail never gets to something1@somewhere.com.

    The purpose of this is so that I can get all my personal email forwarded to my work email so I have a backup and get it quicker (firewall won't let me view it online nor add it to work outlook as we're on exchange). My home PC isn't always on and I don't want to rely on it to do the forwarding.

    I'm sure there is a way to do this easilly but I can't figure it out.

    Any ideas?
     
    #1 bpollina, May 10, 2007
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    The easiest way to do this is to set up both an account with that address and a forwarder with that address. The account will store a copy of the emails while the forwarder will forward a copy to your other address.
     
    #2 cPanelDavidG, May 10, 2007
  3. bpollina

    bpollina Registered

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    Thanks, but won't work.

    My provider won't let me have double accounts like this.

    It seems to me I had this problem on another host and someone gave me an archaic string to put onto the forwarder that told the server to "keep a copy" when you forward or something like that? Does this ring a bell? It was very cryptic but worked.
     
    #3 bpollina, May 10, 2007
  4. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

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    That doesn't sound possible as you'll need an email account for the mail to be delivered to. AFAIK the only way to accomplish this is to have an email account in cPanel and then to add a forwarder that sends mail for that email account to your off-site account.
     
    #4 DaveUsedToWorkHere, May 10, 2007
  5. bpollina

    bpollina Registered

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    clarification.

    Ok. here's the detailed description vs. theory.

    I have an email bpollina@pollinacomputing.com that is my email I check in outlook at home.

    I wish to set cpanel up so that anytime anything goes to bpollina@pollinacomputing.com it sends a COPY to my work account at brad.pollina@reuters.com . From what I understand, using traditional 'forward' section deletes the copy after it forwards so that bpollina@pollinacomputing.com would never see it, just brad.pollina@reuters.com .

    Does this help?

    Thanks

    Brad Pollina
     
    #5 bpollina, May 10, 2007
  6. dogslife

    dogslife Member

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    I'll just repeat what David said above. Create the account bpollina@pollinacomputing.com and create a forwarder bpollina@pollinacomputing.com >>> brad.pollina@reuters.com

    It's really that easy, and I do it exactly that way, and you'll get the same email at both accounts.

    Really! Just do it now!

    :)dogged
     
    #6 dogslife, May 10, 2007
  7. Cristian99

    Cristian99 Active Member

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    WITH NEW WHM and CPANEL is not porrible add forward to external email

    HOW IS POSSIBLE?

    when i add a forward from
    xxxxxx@DOMAIN:xx
    to
    esternal@yahoo.com
    i receive

    (Warning: esterna@yahoo.com does not refer to a valid email account or alias. The address has been set to the main account)

    With old WHM - CPANEL this was possible

    BUG?
     
    #7 Cristian99, May 15, 2007
  8. yapluka

    yapluka Well-Known Member

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    Yes, I just got the confirmation from cPanel support : it's actually a bug. It's working on X theme and failing on X3 theme.

    Bug report here : http://bugzilla.cpanel.net/show_bug.cgi?id=5407
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 yapluka, May 15, 2007
  9. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    That should be possible.

    If you are a root user, feel free to submit a ticket. Otherwise contact your web hosting provider regarding this issue so they can work with our techs to resolve the issue.
     
    #9 cPanelDavidG, May 15, 2007
  10. Cristian99

    Cristian99 Active Member

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    i wait fix..the problem is on 22 server:(
     
    #10 Cristian99, May 15, 2007
  11. bpollina

    bpollina Registered

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    Worked!

    Thanks everyone! I didn't think it would work but it appears that it does!
     
    #11 bpollina, May 15, 2007
  12. graham_w

    graham_w Well-Known Member

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    This is resolved in C12031
     
    #12 graham_w, May 15, 2007
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