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newbie questions...

Discussion in 'General Discussion' started by TheCrazyHostGuy, May 21, 2003.

  1. TheCrazyHostGuy

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    Good afternoon all,

    I am missing something here in Cpanel.. probably because I am new to it..

    but I am believe what I am looking for must be possible some how:

    I need to be able to set up a customer (who has multiple sites) so that their main acocunt has 1000MB of storage space, 300 e-mails, 200 Gb of bandwidth (for example) and allow this customer to have any number of sites within their space constraints...

    How do I do this?? The customer does not have reseller access... they are just a customer who has the option of hosting multiple sites from within their own package.

    Any help would be great.. i seem to be missing this for some reason..!

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  2. PWSowner

    PWSowner Well-Known Member

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    When creating an account, one of the features available is addon domains. That's what you want to include in the package.

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  3. TheCrazyHostGuy

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    I am not sure that is what I need... can you please explain further how this will help ???

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  4. PWSowner

    PWSowner Well-Known Member

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    The addon domains is cpanels method of allowing multiple sites on one account. When an addon domain is added in cpanel, what it does is create a directory under the public_html directory and the second website is located there. It's not exactly the same as some of the better systems for multiple domains, but it works. Each addon domain is it's own seperate website with it's own email accounts.

    My preference is just to give them a reseller account with the set amount of space and bandwidth. That way they can still set up as many domains as they want within that space, but a little more orderly.

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  5. TheCrazyHostGuy

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    OK.. so if we were to actually set the customer up as a reseller.. but not tell them that they were setup that way, is there any way to specify the fact that a "reseller" can have pre-set limits:

    XX Bandwidth
    XX Storage
    XX E-mail accounts
    XX lists
    XX Number of domains

    etc ?

    I am under the impression that a reseller can only have Bandwith and / or Storage set... is there somewhere to set the extra's like I listed above?

    i guess i am compairing Cpanel to Plesk in my head...

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  6. PWSowner

    PWSowner Well-Known Member

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    That's the drawback to using the reseller method instead of addon domains. You have less control by setting them up as a reseller. You do still have some control though.

    Go to your "reseller center" in your WHM and check the "Edit Reseller Privileges/Nameservers" function to see just what you can control. You can limit what and how many packages they can "resell" so that gives you some control over the various limits.

    They will know they are a reseller because they will have their own WHM for creating their accounts.

    All in all, whether it's better to give them a reseller account, or just give them addon domains, depends on how much control you want and how you want their multiple domains to be set up.

    Create a temporary reseller account for yourself and play around for a few hours to see how it works. You can just create an account as a subdomain of your main site, like reseller.maindomain.com, and make it a reseller temporarily.

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