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SOLVED Newly registered domain not receiving external emails

Discussion in 'E-mail Discussions' started by kwambi, Jul 5, 2017.

  1. kwambi

    kwambi Registered

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    Hi, I recently had a domain registered. I'm hosting it with a reseller account. Usually (other domains) as soon as I create the email addresses, they are functional including the default account after selecting the appropriate setting.

    This time I have not configured anything new but emails sent to the domain are failing and give the following error:
    "This message was created automatically by mail delivery software.
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:"

    What could possibly be wrong?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might want to check the dns for the domain using a site like intodns.com.
     
  3. kwambi

    kwambi Registered

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    Thanks for the tip. It turns out, it was a firewall entry that had to be corrected.
    Its resolved now.
     
    Infopro likes this.
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