NGINX Manager uninstall Causes Apache Logging Problems?

[Skhilled44]

Hi,

I installed NGINX back in October but it was causing a couple of sites problems and uninstalled it. I recently noticed that the Visitors log stopped working in October and hasn't displayed stats since, according to file dates. I didn't realize that NGINX possibly caused the problems until I read this topic:

Apache logging issues after NGINX Manager uninstall

Is there a fix for it?

Thanks...

 

[cPRex]

Hey there! That user wasn't able to create a ticket, so I was never able to get more details. Could you create a ticket with our team so we can check this?

 

[Skhilled44]

Oppps! I forgot to logout yesterday. LOL

Sure, thanks.

 

[Skhilled44]

Ha! I think I've fixed it. When I tried to submit a ticket I got a few articles shown to e and one just stuck out to me:

https://support.cpanel.net/hc/en-us/articles/10078448521623?input_string=visitor+logs+not+working

 

[Skhilled44]

Had an error trying to write the rest for some reason although I've never actually posted it...I only previewed it??? Anyhow...

I tried doing the "Workaround" from the above link and got this:

==> cPanel Log Daemon version 26.0
==> Ignoring lastrun files and running all stats now
==> cpanellogd will exit after stats have run

I checked the Visitors and finally stated to see logs for one domain. When I tried to run Awstats it showed me some stats from the 24th. I clicked "Update Now" and it said it couldn't because it was running in the background. So, I knew something was happening.

I figured I'd wait for 24 hours to see what happens. If it doesn't work out then I'll send in a ticket.

Thanks,
Steve

 

[Skhilled44]

It looks like it's working again! I hope this helps someone else.