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No access to Logaholic through cPanel

Discussion in 'General Discussion' started by deddy, Apr 16, 2012.

  1. deddy

    deddy Well-Known Member

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    http://cpanel.nameofdomain/frontend/x3/logaholic/index.html

    Message:

    Logaholic is performing an upgrade.

    This should only take a few moments.
    You may refresh this page at that time.
    Thank you for your patience.

    Unfortunately it takes already more the 2 days.

    What's that and how to fix that problem ?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I suggest you open a report on this and provide login details so that cPanel Support can get a closer look:
    http://go.cpanel.net/bugs

    Logaholic is new. If there's some issue they need to know about it to fix it.


    Thanks!
     
  3. dexus

    dexus Well-Known Member

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    @deddy
    Did you submit a ticket?

    Logaholic is not so new now, but it's still not working...
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello dexus,

    Please try to run the following to force a Logaholics update:

    Code:
    mv /usr/local/cpanel/base/3rdparty/Logaholic /usr/local/cpanel/base/3rdparty/Logaholic.bak120619
    /usr/local/cpanel/bin/update-logaholic --force
    service cpanel restart 
    /scripts/upcp --force
    At that point, run an update of the set account's weblogs to force Logaholics to update for the account:

    Code:
    /usr/local/cpanel/scripts/runweblogs username
    Please replace username with the cPanel username. Please check any entries showing an error with Logaholics processing when you run that command.

    Thanks!
     
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