Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

No accounts listed when restoring WHM backups from USB drive

Discussion in 'General Discussion' started by totalitarian, Aug 31, 2014.

  1. totalitarian

    totalitarian Registered

    Joined:
    Aug 31, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I'm trying to restore all the legacy backups from usb drive. I've copied the files to /backup/cpbackup but when I try to restore, none of my accounts are listed. Could you please help

    These are uncompressed backups
     
  2. mageshm

    mageshm Well-Known Member

    Joined:
    Apr 17, 2014
    Messages:
    90
    Likes Received:
    1
    Trophy Points:
    6
    Location:
    Chennai, INDIA
    cPanel Access Level:
    DataCenter Provider
    Hi,

    How you are restoring, from whm or /scripts/restorepkg username /path/to/backup/file ?

    While restore its showing the restoring process ?

    Could you please elaborate it
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. server9host

    server9host Well-Known Member

    Joined:
    Sep 18, 2013
    Messages:
    160
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    Please check the backup restore path which select properly or not from legacy backups.

    Because of wrong path you not found list of account to restore backup
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,516
    Likes Received:
    1,964
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    The path should look like this if you are using the legacy backup system:

    Code:
    /backup/cpbackup/daily/username.tar.gz
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice