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No daily backup on cPanel

Discussion in 'General Discussion' started by akenshi, Mar 22, 2010.

  1. akenshi

    akenshi Member

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    Why the cpanel of my customers do not have daily backups of key huh?
    WHM settings are adjusted with an article in the cpanel, please help :confused: :confused:
     
    #1 akenshi, Mar 22, 2010
  2. akenshi

    akenshi Member

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    Hello this is serious, my clients are using cPanel not find the button for daily backups :( :( :(
    whether there is setting in WHM for the solution?
     
    #2 akenshi, Mar 22, 2010
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Please check the Feature List that is assigned to the package the user has in WHM > Packages Section > Feature Manager. Search that page for the word backup and you should locate the settings easy enough. ;)
     
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    #3 Infopro, Mar 22, 2010
  4. akenshi

    akenshi Member

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    Hello,

    I've enabled the menu feture WHM backup, but for some reason in cPanel still no daily backup button :confused:
    (screenshot attached)
    whether there should be at the settings again?
    sorry my english mess :D
     

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    #4 akenshi, Mar 23, 2010
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Check your backup settings in WHM > Backup section left menu > Configure Backup to be sure that section is setup as you wish.
     
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    #5 Infopro, Mar 23, 2010
  6. akenshi

    akenshi Member

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    It was in making sure the Main>> Backup>> Configure Backup is correct.
    but there is still no button in cpanel daily :( :(
     

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    #6 akenshi, Mar 23, 2010
  7. JordiCS

    JordiCS Well-Known Member

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    In fact there's no button for automated backups in cPanel, because end users are only allowed to take backups manually everytime they need/want, not daily, weekly, etc.

    Automated backuping is a feature only available in WHM, which therefore must be configured by an administrator.
     
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    #7 JordiCS, Mar 23, 2010
  8. akenshi

    akenshi Member

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    Halo,

    Ok thanks for your input, but if I have administrator access to what you can provide information for setting a button so that daily backups on cpanel?
     
    #8 akenshi, Mar 23, 2010
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Once your settings are set correctly in WHM Backups area, your next move is to wait for the backups to be run (or force a backup from SSH with /scripts/cpbackup --force) Once the backup is run those buttons I believe you're looking for will show up, for the user to click and download a backup.

    HTH
     
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    #9 Infopro, Mar 23, 2010
  10. PatrickNeal

    PatrickNeal Registered

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    Is there anything special that we have to do when backing it up? Also how many times should we back the site up?


    ------------------

    design
     
    #10 PatrickNeal, Mar 24, 2010
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