Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

no immediate delivery: load average xx

Discussion in 'E-mail Discussion' started by webstyler, May 15, 2013.

  1. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    Hello

    customer send email but delivery delayed for more than 3 hours ..

    2013-05-11 17:03:01 1Ubuh1-0004dK-1F <= xx
    2013-05-11 17:03:01 1Ubuh1-0004dK-1F no immediate delivery: load average 12.74
    2013-05-11 20:33:50 1Ubuh1-0004dK-1F SMTP connection outbound xx
    2013-05-11 20:33:51 1Ubuh1-0004dK-1F => xx R=lookuphost T=remote_smtp H=xx
    2013-05-11 20:33:51 1Ubuh1-0004dK-1F Completed

    Possible to set retry rules for re-send with less waiting time ??

    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 webstyler, May 15, 2013
  2. Veeble-Adam

    Veeble-Adam Active Member

    Joined:
    May 7, 2013
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Veeble-Adam, May 16, 2013
  3. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    Yes

    the question is how to set retry rule for this to force to retry after x minutes and not after more than 3 hours ?

    I know how to work with retry rules, but not found this specify error ()
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 webstyler, May 16, 2013
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    The primary issue I see is this notice:

    Code:
    no immediate delivery: load average 12.74
    This indicates delivery is not possible because your server load is higher than the configured load threshold defined in the /etc/exim.conf file. You can find that value via:

    Code:
    # grep queue_only_load /etc/exim.conf
    You will need to increase this value via the "Advanced Editor" tab of "WHM Home » Service Configuration » Exim Configuration Manager", or reduce the load on the server to allow for delivery.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, May 20, 2013
  5. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    Hello Michael

    yes, but in our scenario server has been "overloaded" only for a few minutes while the delivery was delayed for hours

    so, we would like to settings the retry rules for this any x minutes and not any 4/5 hours :)

    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 webstyler, May 21, 2013
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    By default, Exim specifies retries every 15 minutes for 2 hours, then increasing retry intervals, starting at 1 hour and increasing each time by a factor of 1.5, up to 16 hours, then retries every 8 hours until 4 days have passed since the first failed delivery. This is documented at:

    32. Retry configuration

    You can edit these rules via the "Advanced Editor" in "WHM Home » Service Configuration » Exim Configuration Manager". The section is titled:

    "Section: RETRYBLOCK"

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, May 21, 2013
  7. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    Hi Michael

    ok, but you known what is the specified rule for this ?

    example : for quota I can set

    * quota F,1h,15m; G,2d,1h,2;

    but what for delivered delay / load average ? there is error defined ?

    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 webstyler, May 21, 2013
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    These messages are placed in the queue and the standard retry rules apply. I'm not aware of a method to implement custom retry rules for these specific types of messages.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 cPanelMichael, May 21, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - immediate delivery load
  1. Zoltan Szabo

    Free Kernel Patch Applied Immediately

    Zoltan Szabo, May 20, 2018, in forum: Security
    Replies:
    16
    Views:
    261
    cPanelLauren
    May 23, 2018
  2. ruiz

    How to immediately stop spam users

    ruiz, Dec 30, 2017, in forum: E-mail Discussion
    Replies:
    5
    Views:
    572
    sparek-3
    Dec 30, 2017
  3. Reado

    Email sent via PHP mail() is not sent immediately

    Reado, Jun 7, 2017, in forum: E-mail Discussion
    Replies:
    2
    Views:
    932
    cPanelMichael
    Jun 7, 2017
  4. WhiteDog

    EasyApache3 fails immediately

    WhiteDog, Nov 16, 2016, in forum: EasyApache
    Replies:
    2
    Views:
    582
    cPanelMichael
    Nov 16, 2016
  5. thepaperdragon

    Mail delivery failed: returning message to sender

    thepaperdragon, Oct 16, 2018 at 12:22 AM, in forum: E-mail Discussion
    Replies:
    3
    Views:
    67
    Sky Media
    Oct 18, 2018 at 4:42 AM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice