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No incoming mail

Discussion in 'E-mail Discussions' started by Gravitas, Sep 8, 2008.

  1. Gravitas

    Gravitas Registered

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    The webmail on my cpanel (hosted by HostGator) used to work fine, but now I don't get any incoming email at all.

    • The problems started after HostGator reset all the access passwords, in May.
    • I can access cpanel fine, and use webstats daily.
    • I can send emails fine.
    • I generally use Squirrel Mail, but have tried Horde and Round Cube, and get the same problem.
    • I have checked the details are correct in the Options.

    Anyone have a clue? Thanks. GG
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Have you tried contacting your hosting provider for assistance?
     
  3. Gravitas

    Gravitas Registered

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    Solved

    Yes. Thanks I have now found a solution. In case anyone else is suffering, the problem was that I was signing in with my cpanel username rather than my email. It definitely used to work that way, but whatever... it works now. Thanks for you response anyway. GG
     
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