No log is available because the restore failed.

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
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877
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Houston
Hello,

It looks like it timed out before it was able to create a log, I'm curious if there was an error that prevented it from completing. Is anything of note in the cPanel error logs? You can find them here: /usr/local/cpanel/logs/error_log

I do also want to point out that selecting "Restore Mail Configuration" still restores the entire backup and the mail configuration.

  • Restore Mail Configuration — Restores the account’s email configuration.