No log is available because the restore failed.

[renecd]

Trying to restore a users' mails, failing:



When I click on "view log" I get:



I mean, really ?!?!

 

[cPanelLauren]

Hello,

It looks like it timed out before it was able to create a log, I'm curious if there was an error that prevented it from completing. Is anything of note in the cPanel error logs? You can find them here: /usr/local/cpanel/logs/error_log

I do also want to point out that selecting "Restore Mail Configuration" still restores the entire backup and the mail configuration.

• Restore Mail Configuration — Restores the account’s email configuration.