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No Mail Receiving Hostname error

Discussion in 'E-mail Discussions' started by Dradden45, Sep 7, 2012.

  1. Dradden45

    Dradden45 Active Member

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    Just setup a fresh cpanel/whm install on a vps. During the initial setup I chose "Bind" and for the assigned IP for the VPS as I only have one. I checked add a record for nameservers and for the hostname. I don't want to use my own name servers I prefer to just use namecheaps where the domain was purchased. I created a new package and account and and set nameservers to namecheaps.

    Everything works except I receive a e-mail about the hostname not being resolvable to a IP and I cannot receive e-mails but can send. but both the hosts and resolv.conf look fine. If I ping the domain it goes to the right IP. I reset the Exim settings as well just to make sure. I also disabled IPTables to make sure.

    I can't find the exact /scripts I ran to try and fix but one was for exim, and one was to force check files and update. This is not my first install probably my 20th but I am stumped I can see nothing wrong.
     
    #1 Dradden45, Sep 7, 2012
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    What is the hostname and does the hostname return a record on digs?

    Code:
    dig +short hostname.domain.com
    Please replace hostname.domain.com with the fully qualified hostname.

    If you aren't using your own private nameservers, the hostname must have an A record setup at the location handling the DNS.
     
    #2 cPanelTristan, Sep 7, 2012
  3. Dradden45

    Dradden45 Active Member

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    Hi Tristan,

    Yeah that seems to be the issue I wanted to not use my own private nameservers because I have only 2 IPs and one needs to be dedicated to an account I will make on the server for ssl. Guess I will need to buy 2 more IPs for the nameservers?
     
    #3 Dradden45, Sep 8, 2012
  4. dalem

    dalem Well-Known Member
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    you do not need buy to more IP's for your nameservers your 2 ip's can be used for nameservers and one for your dedicated account and one for your shared ip
     
    #4 dalem, Sep 8, 2012
  5. Dradden45

    Dradden45 Active Member

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    How exactly do i assign them?

    Nameservers -->> use same IP for both nameserver? Which IP would I use the main server (shared) IP or the dedicated IP?

    Edit ok I used one of each IP and set a records for them. Than registered the servers at my registar and set the domain to use them. I tried to ping them but they can't be found. Maybe need time to propogate?
     
    #5 Dradden45, Sep 8, 2012
    Last edited: Sep 8, 2012
  6. dalem

    dalem Well-Known Member
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    yes you need to wait for propagation
     
    #6 dalem, Sep 8, 2012
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