No main domain located in Apache configuration. Vhost will never update the account's IP

anafromgodaddy

Registered
Dec 30, 2013
1
0
1
cPanel Access Level
Root Administrator
Old IP was 192.186.xxx.xxx
New IP is 192.186.xxx.xxx

The problem is, /scripts/rebuildhttpdconf does not work, no matter what I try.

Running
Code:
/usr/local/cpanel/bin/setsiteip piqture 192.186.xxx.xxx
/* OUTPUT: */
domain.com is already using ip 192.186.xxx.xxx
--even though WHM is still showing the account record's IP as missing.

Code:
ls /var/cpanel/userdata/piqture
/* no domain is there */
/usr/local/cpanel/bin/userdata_update
/* OUTPUT: */
Skipping cPanel user piqture. No main domain located in Apache configuration.
Code:
/scripts/killdns ssognet.org
scripts/adddns --domain  domain.com --ip 192.186.xxx.xxx
/* still no domain in /var/cpanel/userdata/piqture */
I followed the manual directions outlined here, just in case: Changing a Site’s IP Address :: The cPanel Admin

No avail.
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
21
143
cPanel Access Level
Root Administrator
Twitter
Hello,

Please open a support ticket using the link in my signature. One of our analysts will be happy to investigate this for you.
Once you have opened the ticket, please post the ticket ID here in this thread.