No main domain located in Apache configuration. Vhost will never update the account's IP

[anafromgodaddy]

Old IP was 192.186.xxx.xxx
New IP is 192.186.xxx.xxx

The problem is, /scripts/rebuildhttpdconf does not work, no matter what I try.

Running

/usr/local/cpanel/bin/setsiteip piqture 192.186.xxx.xxx
/* OUTPUT: */
domain.com is already using ip 192.186.xxx.xxx

--even though WHM is still showing the account record's IP as missing.

ls /var/cpanel/userdata/piqture
/* no domain is there */
/usr/local/cpanel/bin/userdata_update
/* OUTPUT: */
Skipping cPanel user piqture. No main domain located in Apache configuration.

/scripts/killdns ssognet.org
scripts/adddns --domain  domain.com --ip 192.186.xxx.xxx
/* still no domain in /var/cpanel/userdata/piqture */

I followed the manual directions outlined here, just in case: Changing a Site’s IP Address :: The cPanel Admin

No avail.

 

[cPanelPeter]

Hello,

Please open a support ticket using the link in my signature. One of our analysts will be happy to investigate this for you.
Once you have opened the ticket, please post the ticket ID here in this thread.