No ModSecurity™ Domain Manager in cPanel

[benito]

Hello!

A customer needed to disable ModSecurity. We found that in one server, none of our customers have ModSecurity™ Domain Manager icon in their cPanel.

Looks installed and enabled in Feature Manager. I tried to reinstall and the problem persist.

Any tip?

Regards,

 

[ankeshanand]

Check Disabled in Feature Manager. Maybe you enabled it in default feature lists but also selected it in disabled list.

 

[cPRex]

We have additional details here to help make sure this is enabled for users:

How to enable ModSecurity™ Domain Manager

ModSecurity is an opensource web application firewall (WAF) that is designed to be integrated within web servers such as Apache and Nginx and assist with mitigating commonly known attacks. Through ...

support.cpanel.net

Let me know if that helps!

 

[benito]

Check Disabled in Feature Manager. Maybe you enabled it in default feature lists but also selected it in disabled list.

Thanks! I don't even know that feature. This is not the problem, it's not selected in disabled list.

We have additional details here to help make sure this is enabled for users:

How to enable ModSecurity™ Domain Manager

ModSecurity is an opensource web application firewall (WAF) that is designed to be integrated within web servers such as Apache and Nginx and assist with mitigating commonly known attacks. Through ...

support.cpanel.net

Let me know if that helps!

I did all of that. I even "deselect" the feature, saved, and enabled again. Still not showing in cPanel.

 

[cPRex]

If it's still not showing up after all that I'd recommend submitting a ticket so we can check it out.