This error appears when i try to open one particular cPanel account (rest are ok). cPanel interface is OK, except icons which disappeared. Above area where should be icons (like Addon domains, File Manager, Backup etc.) i see text "Light Graphics | Hide Icons | Reset All Interface Settings | Reveal All Boxes | Reset Box Order ", tried to click it but do not helps.
Switching language helped
I switched cpanel language from within WHM to Greek and then icons appeared, i switched back to english and icons are still there. Not sure if its permanent fix, but i assume this issue will happen again while it happend already, so that is why im asking how to fix, prevent.
x3 theme was the problem probably
I see i canot switch theme in the cpanel account, it shows only paper_lantern, but in WHM accounts list i se x3 theme set for the cPanel. Many cpanels had this theme set. Last working cpanel (with paper_lantern theme) was one created: 2016-10-17
Not sure what happend around this date?
In WHMCS billing system which is provisioning cpanels is set x3 as a theme, i see when i leave cPanelt heme field blank in WHCMS provisioning module, it create paper_lantern cpanel and paper_lantern is default in the cPanel package.
I think x3 support was dropped somehow and as a result i faced this issue, i think cPanel should inform me like one week before this for example in new features page after WHM is updated.
Code:
[2016-11-08 08:55:59 +0000] warn [cpanel] Unable to run [Cpanel::Branding::api2_applist(nvarglist )]: (Can't use an undefined value as an ARRAY reference at /usr/local/cpanel/Cpanel/DynamicUI/App.pm line 221.
) at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142.
Cpanel::Api2::Exec::api2_exec("Branding", "applist", HASH(0x5e7bc98), HASH(0x60a5750)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 51
eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 51
Cpanel::Template::Plugin::Api2::_api2_exec("Branding", "applist", HASH(0x60a5750)) called at /usr/local/cpanel/base/frontend/x3/branding/applist.tmpl line 2
eval {...} called at /usr/local/cpanel/base/frontend/x3/branding/applist.tmpl line 2
eval {...} called at /usr/local/cpanel/base/frontend/x3/branding/applist.tmpl line 16
Template::Provider::__ANON__(Template::Context=HASH(0x60a3d00)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
Template::Document::process(Template::Document=HASH(0x60e1888), Template::Context=HASH(0x60a3d00)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 351
eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
Template::Context::process(Template::Context=HASH(0x60a3d00), Template::Document=HASH(0x60e1888)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
Template::Service::process(Template::Service=HASH(0x60a1738), "branding/applist.tmpl", HASH(0x60a11c8)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
Template::process(Template=HASH(0x60a5498), "branding/applist.tmpl", HASH(0x60a11c8), SCALAR(0x5f2e7d0)) called at /usr/local/cpanel/Cpanel/Template.pm line 427
Cpanel::Template::process_template("cpanel", HASH(0x60a11c8), HASH(0x5f9e3d8)) called at cpanel.pl line 1221
cpanel::cpanel::cptt_exectag("<?cptt branding/applist.tmpl ?>") called at cpanel.pl line 4124
cpanel::cpanel::dotag_finished_headers(0) called at cpanel.pl line 3954
cpanel::cpanel::cpanel_parseblock("<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN"...) called at cpanel.pl line 3906
cpanel::cpanel::y(GLOB(0x5dafcf8)) called at cpanel.pl line 3033
cpanel::cpanel::doinclude("/usr/local/cpanel/base/frontend/x3/branding/index.html", 0, 1) called at /usr/local/cpanel/Cpanel/cpanel.pm line 154
eval {...} called at /usr/local/cpanel/Cpanel/cpanel.pm line 154
Cpanel::cpanel::_wrap_include("/usr/local/cpanel/base/frontend/x3/branding/index.html", 0, 1) called at /usr/local/cpanel/Cpanel/API/Branding.pm line 61
Cpanel::API::Branding::include(Cpanel::Args=HASH(0x5e34f60), Cpanel::Result=HASH(0x5e46ad0)) called at /usr/local/cpanel/Cpanel/API.pm line 287
Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 359
eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 359
Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x5e46ad0), CODE(0x5e6b790)) called at /usr/local/cpanel/Cpanel/API.pm line 287
Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x5e34f60), Cpanel::Result=HASH(0x5e46ad0), "Branding", "include") called at /usr/local/cpanel/Cpanel/API.pm line 81
Cpanel::API::_execute("Branding", "include", HASH(0x5e34810)) called at /usr/local/cpanel/Cpanel/Branding.pm line 59
Cpanel::Branding::Branding_include("index.html") called at cpanel.pl line 1829
eval {...} called at cpanel.pl line 1829
cpanel::cpanel::_api1("Branding", "branding", "include(index.html)", "include", ARRAY(0x5c84800), "safe_xml_encode", undef, undef) called at cpanel.pl line 1759
cpanel::cpanel::real_exectag("<?cptt branding/applist.tmpl ?>") called at cpanel.pl line 4117
cpanel::cpanel::dotag_finished_headers(0) called at cpanel.pl line 3954
cpanel::cpanel::cpanel_parseblock("<cpanel Branding=\"include(index.html)\">") called at cpanel.pl line 5207
cpanel::cpanel::run_standard_mode() called at cpanel.pl line 847
cpanel::cpanel::script("cpanel::cpanel", "./frontend/x3/softaculous/index.live.php") called at cpanel.pl line 306
[2016-11-08 08:55:59 +0000] warn [Branding::applist] Encountered error in Branding::applist: Can't use an undefined value as an ARRAY reference at /usr/local/cpanel/Cpanel/DynamicUI/App.pm line 221.I switched cpanel language from within WHM to Greek and then icons appeared, i switched back to english and icons are still there. Not sure if its permanent fix, but i assume this issue will happen again while it happend already, so that is why im asking how to fix, prevent.
x3 theme was the problem probably
I see i canot switch theme in the cpanel account, it shows only paper_lantern, but in WHM accounts list i se x3 theme set for the cPanel. Many cpanels had this theme set. Last working cpanel (with paper_lantern theme) was one created: 2016-10-17
Not sure what happend around this date?
In WHMCS billing system which is provisioning cpanels is set x3 as a theme, i see when i leave cPanelt heme field blank in WHCMS provisioning module, it create paper_lantern cpanel and paper_lantern is default in the cPanel package.
I think x3 support was dropped somehow and as a result i faced this issue, i think cPanel should inform me like one week before this for example in new features page after WHM is updated.
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