SOLVED No option of adding TXT record in cpanel.

suman718

Registered
Oct 28, 2020
1
0
0
Kathmandu
cPanel Access Level
Root Administrator
Hello
My cpanel doesn't have any option of adding any other records then MX. I heard it could be activated from WHM but i dont have access to WHM.
Is login credentials for WHM same as Cpanel? If not i donthave access to whm then.
What can i do for this?
 

ZenHostingTravis

Well-Known Member
PartnerNOC
May 22, 2020
185
59
28
Australia
cPanel Access Level
Root Administrator
Hi @suman718,

Yes, it's a feature that needs to be added to the features list of the package you have been assigned.

WHM can be accessed on port 2087, rather than port 2083 or via /whm rather than /cpanel

You should contact your hosting provider for assistance.
 
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cPanelSamA

Moderator
Staff member
Oct 30, 2019
17
6
78
Houston, Texas
cPanel Access Level
Root Administrator
Hello @suman718

It appears @ZenHostingTravis is correct here. Depending on the feature list your provider has your account's package configured for, will determine what record sets populate within the Zone Editor interface.

In some cases, contacting your provider to either allow these records or have them add the record on your behalf would work.

Let us know if you have any questions or concerns, we're more than happy to help.