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No recibo correos de dominios externos

Discussion in 'Discusión en Español' started by Genesis Perez, Dec 6, 2017.

  1. Genesis Perez

    Genesis Perez Member

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    Hola Buenas Tardes.
    Desde hace una semana estamos experimentando error en la recepción de correos, los casos son los siguientes:
    1- Puedo enviar correos a gmail, hotmail, yahoo, a cualquier correo.
    2- Solo recibo correos desde cuentas que pertenecen a mi mismo dominio
    3- EL mensaje de error que devuelve es 421 Unexpected failure, please try later (es importante mencionar que este mensaje llega a la bandeja del remitente al menos 24hrs despues)
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you let us know the output from /var/log/exim_mainlog for one of the affected messages? EX:

    Code:
    exigrep user@gmail /var/log/exim_mainlog
    Thank you.

    Translation:

    Hola,

    ¿Podría decirnos cuál es el resultado de / var / log / exim_mainlog para uno de los mensajes afectados? EX:

    Code:
    exigrep user@gmail /var/log/exim_mainlog
    Gracias.
     
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  3. Genesis Perez

    Genesis Perez Member

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    Esto es lo me arroja
    upload_2017-12-6_14-18-42.png
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm unable to determine the cause of the rejection based on the image alone. Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.

    Translation:

    Hola,

    No puedo determinar la causa del rechazo en función de la imagen sola. ¿Podrías abrir un ticket de soporte usando el enlace en mi firma para que podamos echar un vistazo más de cerca?

    Gracias.
     
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  5. Genesis Perez

    Genesis Perez Member

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