No SNI support with AutoSSL cPanel Certificate

Nurs1927

Well-Known Member
Nov 22, 2015
92
7
58
Spain
cPanel Access Level
Root Administrator
Hello, I have two sites:

website1-> with Positive SSL certificate purchase to COMODO and installed.
website2 -> with AutoSSl with Cpanel Free certificate installed.
website3 ->...
website4 -> ...

In Manage SSL the website1 is the Primary. Only IP Addres for all websites and shared IP.

In SSL Server Test (Powered by Qualys SSL Labs) the website 2 result is:
This site works only in browsers with SNI support.

because appears website 1 in Certificate #2 SSLABS website2 results:
Code:
Subbject www.website1.com
Fingerprint SHA256: 38b48c36c1938758ab247ddcd8e25c65b1a6f30dbe9c1528ca34eba13e4da326
Pin SHA256: n8LJW2TrERioTWP3kXPVAAC8jB4oc5HxQwXwVIN3Y3c=
Common names www.website1.com
Alternative names www.website1.com website1.com MISMATCH
In summary, only if they are primary the certificate Cpanel appears SNI correct.

How to fix it?

Thank you.
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Hi,

When you browse the other websites, do you see the SSL of the primary domain? and if yes, then only the SNI is issue. If you are seeing all the websites with their own SSL installed on shared IP, then SNI is not a problem.
 

Nurs1927

Well-Known Member
Nov 22, 2015
92
7
58
Spain
cPanel Access Level
Root Administrator
Thank you 24x7server.
When I browse for other websites, the browser information only shows the SSL Cretificate of the website, not the primary domain SSL.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,218
463
Hello,

Are you sure a separate SSL certificate is installed for each individual domain name? The SSL certificate for "website1.com" should only be used for "website2.com" if a SSL certificate is not installed for "website2.com".

Thank you.
 
  • Like
Reactions: Nurs1927

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,218
463
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.
 
  • Like
Reactions: Nurs1927