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no stats (awstats, webalizer) on only one domain

Discussion in 'General Discussion' started by apogee, Jan 17, 2006.

  1. apogee

    apogee Well-Known Member

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    Hello,

    We've a strange problem, on one domain cpanel don't generates statistics. Only on one domain, on all other domains it works great.

    If I run /scripts/runlogsnow, it says "(internal warning) Tue Jan 17 11:15:01 2006 [10521] warn: cpanellogd: stats_log is not defined in /var/cpanel/cpanel.config. Setting to default ( /usr/local/cpanel/logs/stats_log ) at /usr/local/cpanel/cpanellogd line 99.". For all other accountso n this server it works fine.

    Have anybody a idea why it works on all account except one?

    The bad thing is, that this account is one of the most important...
     
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Couple of ideas:

    1. Are they at or over disk quota?

    2. Try running their stats interactively:

    /scripts/runweblogs username

    and watch for errors.
     
  3. apogee

    apogee Well-Known Member

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    thanks for your very fast answer, here the results:

    PHP:
    Log checker loaded ok..
    ==> 
    cPanel Log Daemon version 22.2
    ==> Shared RRDTOOL support enabled
    (internal warningTue Jan 17 11:29:17 2006 [18395warncpanellogdstats_log is not defined in /var/cpanel/cpanel.config.  Setting to default ( /usr/local/cpanel/logs/stats_log at /usr/local/cpanel/cpanellogd line 99.
    [an error occurred while processing this directive]Processing username...
    Run Logs domaindomain2-domain1.com BW Limit10485758951424 Domains: [domain1.com domain2.com]
    Processing exim stats for username.......Done
    Archive Status
    0
    About to fork 
    for username [ALL DOMAINSdomain1.com domain2.com,domain2-domain1.com]
    Complete

    Still no stats :(

    Its not a quota problem...
     
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