No such file or directory couldn't create child process

Hugo Wang

Registered
Aug 24, 2015
1
0
1
Taiwan
cPanel Access Level
Root Administrator
Hello,

After I using whmcs to suspend and terminate 3 accounts, all sites run php on my server all encounter 500 Internal Server Error.

There are apache error logs:
[Mon Aug 24 22:25:14.172591 2015] [mpm_prefork:notice] [pid 1355] AH00171: Graceful restart requested, doing restart
[Mon Aug 24 22:25:14.247445 2015] [:notice] [pid 1355] mod_hostinglimits: use Min UID 500
[Mon Aug 24 22:25:14.247476 2015] [:notice] [pid 1355] mod_hostinglimits: use old style for LVE exit
[Mon Aug 24 22:25:14.247481 2015] [:notice] [pid 1355] mod_hostinglimits: version 1.0-23. LVE mechanism enabled
[Mon Aug 24 22:25:14.247487 2015] [:notice] [pid 1355] mod_hostinglimits: found apr extention version 3
[Mon Aug 24 22:25:14.247494 2015] [:notice] [pid 1355] mod_hostinglimits: apr_lve_environment_init_group_minuid check ok
[Mon Aug 24 22:25:15.003586 2015] [:notice] [pid 1355] mod_bw : Memory Allocated 0 bytes (each conf takes 48 bytes)
[Mon Aug 24 22:25:15.003618 2015] [:notice] [pid 1355] mod_bw : Version 0.92 - Initialized [0 Confs]
[Mon Aug 24 22:25:15.004295 2015] [mpm_prefork:notice] [pid 1355] AH00163: Apache/2.4.12 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Mon Aug 24 22:25:15.004315 2015] [core:notice] [pid 1355] AH00094: Command line: '/usr/local/apache/bin/httpd'
[Mon Aug 24 22:26:08.651395 2015] [:error] [pid 116568] (2)No such file or directory: [client 27.245.164.122:5988] couldn't create child process: /opt/suphp/sbin/suphp for /home/username/public_html/room.php, referer: domain.com/room.php?hotelId=1
I did't change any server side setting.
Could anyone help me to fix it?
Many thanks!!
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,218
463
Hello :)

The error message typically indicates a lack of available memory. Are the accounts reaching limits imposed by your Cloud Linux configuration?

Thank you.