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No such file or directory: /home/givepoll/etc/givepolls.com/passwd passwd

Discussion in 'General Discussion' started by udit2bhatt, Feb 19, 2012.

  1. udit2bhatt

    udit2bhatt Registered

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    i have just started using cpanle.

    unknowing i have deleted some files in (/home/givepoll)

    while creating a new email account for my domain i am getting this error.

    " No such file or directory: /home/givepoll/etc/givepolls.com/passwd passwd"

    Can any one tell me how to restore or bring back files that are been deleted :confused:
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: No such file or directory: /home/givepoll/etc/givepolls.com/passwd pass

    You should be able to retrieve these from a backup if you have one. Have you spoken with your Hosting Provider about this? They would be best suited to get this sorted for you quickly.
     
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  3. cPanelJared

    cPanelJared Technical Analyst

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    Re: No such file or directory: /home/givepoll/etc/givepolls.com/passwd pass

    The only thing you can do at this point is to ask your hosting provider to restore the directory from backup or create a new one. The files in your etc directory in your hosting account are very important. They contain the information that makes your mailboxes work.

    Hosting customers should never delete or even manipulate the etc and mail directories in their home directories. If these directories, or any of their contents, are deleted or manipulated, it will break mail for the account.

    We sometimes see the aftermath of this via our ticket system, and my conjecture is that perhaps hosting customers delete etc and mail thinking it will free up disk space. These directories should be left alone.
     
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