No Such User Here

[peratik]

Hello

We have an email account [email protected] on a cpanel server

We have an email account [email protected] on other server (windows)

We can send emails to [email protected] from any email address (gmail, yahoo, msn, ...)

We have a contact us php script on domain.net (cpanel server) that sends the form results from [email protected] to [email protected], but it says:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
(ultimately generated from [email protected])
No Such User Here

[email protected] is exists on the windows server and works. when we change [email protected] into the php code to another email, it works.

Why it says "No Such User Here" and how can we fix it? Please help.

Regards

 

[samachosting]

Try adding domain.net in /etc/remotedomains and remove the same domain in /etc/localdomains

Then service exim restart

 

[peratik]

Try adding domain.net in /etc/remotedomains and remove the same domain in /etc/localdomains

Then service exim restart

domain.net is on cpanel and is local domain, are you sure?

 

[samachosting]

Firstly try troubleshooting through mail troubleshooter available in the whm.

Take a backup of /etc/localdomains and try changing it as said previously.

Paste the exim error log here with respect to this email transaction if still faces issues.

 

[hostkingco]

Usually I find if this happens the first thing I check is to ensure the domain I'm sending to actually does not exist or has been added on the same server or panel. In most cases that is the case. Well atleast in mine

 

[cPanelMichael]

Hello

It's actually "domain.com" that you want to ensure is not in the /etc/localdomains file, based on the example you provided. The other poster suggested "domain.net", but that domain is supposed to be in the /etc/localdomains file based on your example.

Thank you.