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No Such User Here

Discussion in 'E-mail Discussion' started by peratik, Apr 27, 2014.

  1. peratik

    peratik Member

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    Hello

    We have an email account info@domain.net on a cpanel server

    We have an email account info@domain.com on other server (windows)

    We can send emails to info@domain.com from any email address (gmail, yahoo, msn, ...)

    We have a contact us php script on domain.net (cpanel server) that sends the form results from info@domain.net to info@domain.com, but it says:

    info@domain.com is exists on the windows server and works. when we change info@domain.com into the php code to another email, it works.

    Why it says "No Such User Here" and how can we fix it? Please help.

    Regards
     
  2. samachosting

    samachosting Member

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    Try adding domain.net in /etc/remotedomains and remove the same domain in /etc/localdomains

    Then service exim restart
     
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  3. peratik

    peratik Member

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    domain.net is on cpanel and is local domain, are you sure?
     
  4. samachosting

    samachosting Member

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    Firstly try troubleshooting through mail troubleshooter available in the whm.

    Take a backup of /etc/localdomains and try changing it as said previously.

    Paste the exim error log here with respect to this email transaction if still faces issues.
     
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  5. hostkingco

    hostkingco Member

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    Usually I find if this happens the first thing I check is to ensure the domain I'm sending to actually does not exist or has been added on the same server or panel. In most cases that is the case. Well atleast in mine :)
     
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    #5 hostkingco, Apr 27, 2014
    Last edited: Apr 28, 2014
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's actually "domain.com" that you want to ensure is not in the /etc/localdomains file, based on the example you provided. The other poster suggested "domain.net", but that domain is supposed to be in the /etc/localdomains file based on your example.

    Thank you.
     
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