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no supported authentication methods available

Discussion in 'General Discussion' started by incognio, Apr 13, 2010.

  1. incognio

    incognio Registered

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    I can not login to my server with ssh. When I enter my username (root) I see dialog: "no supported authentication methods available".

    Last I remember was that I did some changes and restricts for users with shell access in WHM.

    And I couldn't login to the server trough ssh
    WHM was still opened, so I restart the server via WHM.
    After that I can't access WHM, CPANEL, hosted domains on my server and I haven't shell access.

    What I did?
    Can this be fixed? Or I have to reinstall everything.
    My server is colocated and I haven't direct access to it.

    Does anybody can help me?
     
  2. mickbeng

    mickbeng Well-Known Member

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    I think you should seek for your host provider to access through the server through console and check on the /etc/ssh/sshd_config file.
     
  3. cPanelJared

    cPanelJared Technical Analyst
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    Try the SSH autofixer

    You can try using the SSH autofixer that is built into the WebHost Manager. You can call it using the following URL:

    http://your_server_ip:2086/scripts2/doautofixer?autofix=safesshrestart

    Replace your_server_ip with the actual server IP address. This function will attempt to restart sshd with a very basic, default configuration, with sshd listening on port 22. If successful, this will allow you to log in and investigate and correct any problems in your sshd configuration (/etc/ssh/sshd_config).

    If the autofixer does not help, you will need to contact your service provider for assistance, because either a remote console or physical access to the server will be required to fix the sshd problem.
     
  4. incognio

    incognio Registered

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    Thanks

    Thank you for your help but I already decided to fix it by the hard way.
    I'm back to inform you about what I did.

    I contacted my data center and cPanel support.
    Nobody couldn't help me.
    So my decision was to reinstall the operation system.

    Except 50 eur for reinstallation I didn't lost other because I was still testing cPanel on my server.
    I hope never see this problem again.

    From cPanel Support promised to do the new cPanel installation for me and I'm sure with your support everithing will be allright.

    Thank you!
     
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