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"Nobody files" errors when moving an account

Discussion in 'General Discussion' started by turbo2ltr, Oct 23, 2014.

  1. turbo2ltr

    turbo2ltr Member

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    I restored a backup of a cpanel account to another server. It seems to have worked, but in the restore log I got this:

    Code:
    NobodyFiles
    [2014-10-23 09:07:01 -0700] warn [Internal Warning while parsing [stdin] 8103] The system failed to read the file “/root/cpanelpkgrestore.TMP.work.fBBkYUb6KNeO0iPy/safe_to_read_archive/contents/nobodyfiles” because of an error: at /usr/local/cpanel/Whostmgr/Transfers/Systems/NobodyFiles.pm line 73, <$nobody_fh> line 46326.
    Cpanel::Carp::__ANON__(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Transfers/Systems/NobodyFiles.pm line 73
    Whostmgr::Transfers::Systems::NobodyFiles::unrestricted_restore('Whostmgr::Transfers::Systems::NobodyFiles=HASH(0xabc4134)') called at /usr/local/cpanel/Whostmgr/Transfers/Systems.pm line 93
    Whostmgr::Transfers::Systems::restore('Whostmgr::Transfers::Systems::NobodyFiles=HASH(0xabc4134)') called at /usr/local/cpanel/Whostmgr/Transfers/AccountRestoration.pm line 152
    Whostmgr::Transfers::AccountRestoration::__ANON__() called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 119
    eval {...} called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 108
    Cpanel::CPAN::Try::Tiny::try('CODE(0xa728f1c)', 'Try::Tiny::Catch=SCALAR(0xa6724c4)') called at /usr/local/cpanel/Whostmgr/Transfers/AccountRestoration.pm line 156
    Whostmgr::Transfers::AccountRestoration::_call_one_restore_module_without_archive_prep_check('Whostmgr::Transfers::AccountRestoration=HASH(0xa53b38c)', 'NobodyFiles') called at /usr/local/cpanel/Whostmgr/Transfers/AccountRestoration.pm line 473
    Whostmgr::Transfers::AccountRestoration::_call_one_restore_module_with_notices('Whostmgr::Transfers::AccountRestoration=HASH(0xa53b38c)', 'NobodyFiles') called at /usr/local/cpanel/Whostmgr/Transfers/AccountRestoration.pm line 445
    Whostmgr::Transfers::AccountRestoration::_run_restore_system_module('Whostmgr::Transfers::AccountRestoration=HASH(0xa53b38c)', 'HASH(0xa53b1dc)', 'HASH(0xa53cea4)') called at /usr/local/cpanel/Whostmgr/Transfers/AccountRestoration.pm line 426
    Whostmgr::Transfers::AccountRestoration::_run_restore_modules('Whostmgr::Transfers::AccountRestoration=HASH(0xa53b38c)', 'HASH(0xa53b1dc)') called at /usr/local/cpanel/Whostmgr/Transfers/AccountRestoration.pm line 392
    Whostmgr::Transfers::AccountRestoration::_restore_package('Whostmgr::Transfers::AccountRestoration=HASH(0xa53b38c)') called at /usr/local/cpanel/Whostmgr/Transfers/AccountRestoration.pm line 83
    eval {...} called at /usr/local/cpanel/Whostmgr/Transfers/AccountRestoration.pm line 83
    Whostmgr::Transfers::AccountRestoration::restore_package('Whostmgr::Transfers::AccountRestoration=HASH(0xa53b38c)') called at /usr/local/cpanel/Whostmgr/Backup/Restore.pm line 79
    eval {...} called at /usr/local/cpanel/Whostmgr/Backup/Restore.pm line 79
    Whostmgr::Backup::Restore::load_transfers_then_restorecpmove('restoremail', 1, 'enable_custom_restore_modules', 0, 'skiphomedir', 0, 'user', '[myuser]', ...) called at /usr/local/cpanel/Whostmgr/Transfers/Session/Items/AccountBase.pm line 120
    Whostmgr::Transfers::Session::Items::AccountBase::_restore_package('Whostmgr::Transfers::Session::Items::AccountLocal=HASH(0xa525868)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Item.pm line 267
    Whostmgr::Transfers::Session::Item::__ANON__() called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 119
    eval {...} called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 108
    Cpanel::CPAN::Try::Tiny::try('CODE(0xa531b68)', 'Try::Tiny::Catch=SCALAR(0x9fa25c0)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Item.pm line 273
    Whostmgr::Transfers::Session::Item::exec_path('Whostmgr::Transfers::Session::Items::AccountLocal=HASH(0xa525868)', 'ARRAY(0xa52e608)', 'ARRAY(0xa531b14)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Items/AccountBase.pm line 41
    Whostmgr::Transfers::Session::Items::AccountBase::restore('Whostmgr::Transfers::Session::Items::AccountLocal=HASH(0xa525868)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 479
    Whostmgr::Transfers::Session::Processor::__ANON__() called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 619
    Whostmgr::Transfers::Session::Processor::__ANON__() called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 119
    eval {...} called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 108
    Cpanel::CPAN::Try::Tiny::try('CODE(0x9fa250c)', 'Try::Tiny::Catch=SCALAR(0xa525bec)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 623
    Whostmgr::Transfers::Session::Processor::_exec_with_output_directed_to_fh('Whostmgr::Transfers::Session::Processor=HASH(0xa26a248)', 'GLOB(0xa5292a8)', 'CODE(0xa5309d0)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 482
    Whostmgr::Transfers::Session::Processor::_process_dequeued_item('Whostmgr::Transfers::Session::Processor=HASH(0xa26a248)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 386
    Whostmgr::Transfers::Session::Processor::_process_items('Whostmgr::Transfers::Session::Processor=HASH(0xa26a248)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 357
    Whostmgr::Transfers::Session::Processor::__ANON__() called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 36
    eval {...} called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 36
    Cpanel::ForkAsync::do_in_child('CODE(0xa34ea30)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 362
    Whostmgr::Transfers::Session::Processor::_spawn_child('Whostmgr::Transfers::Session::Processor=HASH(0xa26a248)', undef, 'Whostmgr::Transfers::Session=HASH(0xa019c28)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 213
    Whostmgr::Transfers::Session::Processor::_process_child('Whostmgr::Transfers::Session::Processor=HASH(0xa26a248)', 'Whostmgr::Transfers::Session=HASH(0xa019c28)', 0) called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 167
    Whostmgr::Transfers::Session::Processor::_process_child_with_output_redirection('Whostmgr::Transfers::Session::Processor=HASH(0xa26a248)', 'Whostmgr::Transfers::Session=HASH(0xa019c28)', 0) called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 135
    Whostmgr::Transfers::Session::Processor::__ANON__() called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 36
    eval {...} called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 36
    Cpanel::ForkAsync::do_in_child('CODE(0xa3892f0)') called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 137
    Whostmgr::Transfers::Session::Processor::start('Whostmgr::Transfers::Session::Processor=HASH(0xa26a248)') called at bin/start_transfer line 55
    main::__ANON__() called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 119
    eval {...} called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 108
    Cpanel::CPAN::Try::Tiny::try('CODE(0x9f9f02c)', 'Try::Tiny::Catch=SCALAR(0x98429a4)') called at bin/start_transfer line 70
    [A warning occurred while processing this directive.]
    NobodyFiles

    Should I be concerned?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    It's possible some temporary files were included in the initial list of files to be backed up and no longer existed at the time of the backup generation. You should not encounter any problems if you find that all of your files were restored properly, but we do have internal case number 106229 open to address the issue.

    Thank you.
     
  3. turbo2ltr

    turbo2ltr Member

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    Ahh, ok, I was running out of disk space on the restore, so as the restore was putting some of the large unneeded files in the new directory, I was deleting them. Thanks for the info.
     
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