SOLVED Non HTTPS Service Subdomain Issue

Operating System & Version
CloudLinux 8
cPanel & WHM Version
94

nurimam

Member
Mar 19, 2021
10
0
1
Indonesia
cPanel Access Level
Root Administrator
We're trying to deploy a fresh installed cPanel Server using CL8, cPanel 94, and LiteSpeed Enterprise. Whenever we create an account, and use service subdomain such as webmail.domain.xyz, if we use HTTPS, it works correctly. But if we use HTTP it doesnt shows correct page. Screenshot is on attachment. Does we need any additional configuration ?Screenshot 2021-03-19 222005.png
 
Last edited by a moderator:

nurimam

Member
Mar 19, 2021
10
0
1
Indonesia
cPanel Access Level
Root Administrator
Redirection setting still the defaults on, freshly installed server. Creating a new account with nothing in it still same, so i think it should not .htaccess problem. Do we misses something to be configuredUntitled.png ?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,492
1,008
313
cPanel Access Level
Root Administrator
That's interesting - I would not expect that behavior to happen by default, as it works for me both with http and https. Could you submit a ticket to our team so we can check that out directly? If so, please post the ticket number here so I can keep the community updated with our findings.
 

nurimam

Member
Mar 19, 2021
10
0
1
Indonesia
cPanel Access Level
Root Administrator
That's interesting - I would not expect that behavior to happen by default, as it works for me both with http and https. Could you submit a ticket to our team so we can check that out directly? If so, please post the ticket number here so I can keep the community updated with our findings.
Here is the ticket number : 94307869. Thanks before.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,492
1,008
313
cPanel Access Level
Root Administrator
I just wanted to provide an update on this issue. Our team was able to rebuild and restart Apache, and that got things working normally on this system, although we don't have any specific details on what may have caused the situation.