SOLVED Non HTTPS Service Subdomain Issue

[nurimam]

We're trying to deploy a fresh installed cPanel Server using CL8, cPanel 94, and LiteSpeed Enterprise. Whenever we create an account, and use service subdomain such as webmail.domain.xyz, if we use HTTPS, it works correctly. But if we use HTTP it doesnt shows correct page. Screenshot is on attachment. Does we need any additional configuration ?

 

[cPRex]

Hey there! This could be affected by the settings in WHM >> Tweak Settings under the "Redirection" tab or with the .htaccess file on the account. Do you see anything odd in either of those locations?

 

[nurimam]

Redirection setting still the defaults on, freshly installed server. Creating a new account with nothing in it still same, so i think it should not .htaccess problem. Do we misses something to be configured ?

 

[cPRex]

That's interesting - I would not expect that behavior to happen by default, as it works for me both with http and https. Could you submit a ticket to our team so we can check that out directly? If so, please post the ticket number here so I can keep the community updated with our findings.

 

[nurimam]

That's interesting - I would not expect that behavior to happen by default, as it works for me both with http and https. Could you submit a ticket to our team so we can check that out directly? If so, please post the ticket number here so I can keep the community updated with our findings.

Here is the ticket number : 94307869. Thanks before.

 

[cPRex]

Thanks so much! I'm following along with that ticket now and I'll keep this page updated as I get more details.

 

[cPRex]

I just wanted to provide an update on this issue. Our team was able to rebuild and restart Apache, and that got things working normally on this system, although we don't have any specific details on what may have caused the situation.

 

[nurimam]

thanks.

 

[cPRex]

You're welcome!!